We attribute our success to the hard working and friendly attitude of our management and staff. Developing strong relationships with our clients is front and centre of everything we do and with a dynamic range of high end skills at your disposal we guarantee results ever time.
Inflight Dublin is the largest independent Content Service Provider (CSP) in the world, supplying video and audio programming and innovative services to over 35 airlines worldwide.
Founded in 1984, Inflight Dublin is headquartered at a state-of-the-art technical facility in Dublin, Ireland. Our facility is built around a highly sophisticated workflow using market leading editing and storage technologies. These technologies are housed within 7 Video Editing suites, 5 Audio Production Suites, a Voice-Over Booth and a Design Studio. In addition, we have extensive duplication capabilities and rare analogue hardware, still required for today’s diverse mix of older IFE systems.
In order to serve our expanding global customer base, we have a presence is the US, Africa, South East Asia, Indian Sub-Continent and a Middle East presence is expected in 2016.
We are independent, profitable and debt-free, which enables us to make long term investments in our client services without being answerable to parent companies or private equity ‘masters’. This means that our clients can have confidence that decisions will be motivated by their best interests, rather than by the quarterly profit demands of 3rd party shareholders.
Our business is built on three core principles:
These principles help to ensure that our clients receive the best service in the industry. Our experienced team focus on acquiring a deep understanding of clients’ businesses in order to ensure that we consider all factors that influence their IFE operations.
The quality aspect of our approach is driven by consistently providing a service that meets your exact needs. Your dedicated account manager will provide a flexible and responsive service. Your account manager ensures each of our departments is focused on delivering a high quality service at all times.
Inflight Dublin’s proven negotiation capability with Distributors and Suppliers, together with our use of advanced data analysis techniques and efficient operational processes enables us to eliminate excess cost and deliver best value for money to our clients.
Our account management team will also drive innovation for your brand and your passengers and identify strategic opportunities. Our team continuously delivers innovation to our clients in respect of content innovation, creativity, passenger engagement and process efficiency.
WE LOVE TO LISTEN
HOW CAN WE HELP?
At Inflight Dublin we value the relationship with our clients and work hard to exceed they're expectations. Get in touch with our experienced team and let us know how we can help you today.
John is the majority shareholder in Inflight Dublin, ensuring that clients benefit from direct and rapid decision-making that has the support of our shareholders. He has detailed knowledge of the IFE market, and is highly experienced in developing and implementing successful IFE and Ancillary Revenue strategies on behalf of airlines. He spent 10 years as a Management Consultant working with world leading "blue chip" companies, prior to which he was an Account Director working with leading consumer brands.
Barry is responsible for the development of all new IFD products and services. Barry works closely with the Client Manager team, and together, they create tailored service packages for each of IFD’s clients. Barry is part of IFD’s Senior Management Team and is manager of the Audio and Design departments.
Megan manages our Content, Procurement and Metadata teams to ensure a consistent, timely and high-quality supply of Movie and TV product. She started with Inflight Dublin in 2000 as an Account Manager. She then became the Procurement Manager and specialised in strategic purchasing and planning of Movie and TV content. Megan joined the Management Team in 2012 as Head of Operations.
Lisa joined Inflight Dublin’s Management Team in August 2011, with overall responsibility for the Finance Department. She has a degree in Business and Legal Studies and is a qualified Chartered accountant with over 12 years post qualification experience in a wide variety of industries.
Shane is IFD’s Audio Services Manager and his responsibilities include market research, planning and forecasting, and provision of detailed proposals for new audio content for our clients. Shane is IFD’s lead engineer for the In-House recording studio and possesses an excellent understanding of global trends within the music industry.
Philip manages a number of Inflight Dublin’s clients. Working with each client, Philip is responsible for the day-to-day management of each account, ensuring that all services meet the standards required while driving IFE strategies tailored specifically to each account.
Caroline manages all day to day activities for key airline accounts and works with clients to deliver a personalised IFE service catered to the airline’s needs. Caroline also creates unique packaging and promotions of IFE across platforms including web, print and video.
At Inflight Dublin, we take great care and pride in our work. We provide each of our clients with a tailor-made service, and dedicated personnel. We understand the demands on your business, both inside and outside your IFE department, and we can work with you to resolve issues, enhance products, and deliver real value.
We love to listen – how can we help?
+353 1 412 5370
Block 7, Belfield Office Park, Clonskeagh, Dublin 4, Ireland