Smartwings end-to-end Wireless IFE

The Challenge

What was the requirement identified by Smartwings?

Smartwings is the largest Czech airline with a fleet size of up to 51 aircraft during the summer months.

Wireless and Bring Your Own Device (BYOD) inflight entertainment is becoming increasingly popular for it’s lower costs and more seamless passenger experience. With a changing number of aircraft every couple of months, Smartwings needed a low-cost IFE solution for a seasonal fleet. 

Inflight Dublin’s Everhub™ wireless solution, consisting of Hardware, Software and Content, was chosen to provide the highest quality of inflight entertainment content and technology onboard Smartwings’ aircraft.

The Solution

Inflight Dublin fully managed all aspects of the project and the following requirements were met:

  • A seamless, quick to install solution with full crew training provided by dedicated Inflight Dublin project managers
  • Browser-based access to content directly from the passenger’s device
  • A suite of media including local Czech and Polish content as well as Hollywood blockbusters and classics
  • A back-office control centre to monitor usage and patterns to identify content trends and performance levels

The Outcome 

Inflight Dublin’s end to end Everhub™ wireless solution was installed across Smartwings entire fleet, creating a seamless experience with all IFE services provided under one roof.

Previously using a Voucher System to allow passengers to pay for the premium service, it is now available free of charge to all passengers, showcasing the airline’s focus on the passenger experience.

A moving map feature was also created by Inflight Dublin to match the map displayed on the drop-down screens.