Author: Leticia Pintoni

Dublin, Ireland – 4 March 2025 – Inflight Dublin, a leading provider of in-flight entertainment (IFE) solutions, is thrilled to announce its expanded partnership with SriLankan Airlines with the deployment of its cutting-edge wireless streaming solution, Everhub. This development marks a significant milestone in the long-standing relationship between the two companies, as Inflight Dublin has been providing content services to SriLankan Airlines for several years.

The solution will be deployed in its aircraft power configuration, across two existing A320 aircraft. Everhub’s cost-effective technology ensures the deployment will bring a unified, high-quality entertainment experience across the fleet, while optimizing budget.

“We wanted our passengers to be able to enjoy a consistent and memorable experience when travelling with SriLankan Airlines, regardless of what aircraft they boarded, and Inflight Dublin’s Everhub solution allowed us to achieve this”, said Maria Sathasivam, Manager Product Development of SriLankan Airlines, adding “We are delighted to grow our partnership with Inflight Dublin further, and look forward to evolving the onboard product offering together.”

Inflight Dublin’s Everhub platform, designed with user experience in mind, offers a secure and user-friendly solution that supports a fully branded, customizable interface tailored to SriLankan Airlines’ requirements. Everhub will allow the airline to cater to diverse passenger preferences, delivering an elevated in-flight experience that enhances engagement and satisfaction.

“We are thrilled to expand our partnership with SriLankan Airlines with the introduction of Everhub across its fleet,” said Philip McCarthy, Commercial Director at Inflight Dublin. “The Everhub solution is designed to give our clients the utmost flexibility for their respective requirements, regardless of fleet type or aircraft size, which enabled us to deliver the synergies desired by SriLankan Airlines. We are very excited to bring an enhanced experience to SriLankan Airlines’ passengers”

The enhanced collaboration between Inflight Dublin and SriLankan Airlines underscores both companies’ commitment to working closely improving the passenger journey.

About Inflight Dublin

Inflight Dublin is a leading provider of in-flight entertainment and content services, with over 35 years of experience serving airlines globally. Their innovative solutions, such as the Everhub platform, bring convenience, quality, and customization to the in-flight experience.

About SriLankan Airlines

SriLankan Airlines, the national carrier of Sri Lanka, is an award-winning airline with a reputation for service excellence, connecting travellers to over 113destinations in 59 countries around the world. For more information visit www.srilankan.com

Dublin, Ireland – 27 February 2025 – Last October (2024), in support of Pink October, the global Breast Cancer Awareness Month, Inflight Dublin is thrilled to partner with Condor in their “FlyPink” campaign, an initiative dedicated to raising awareness for breast cancer. As part of the campaign, Condor has transformed one of their aircraft with a distinctive pink livery, delivering a striking visual reminder of the importance of breast cancer awareness. To complement this initiative, Inflight Dublin has adapted Condor’s in-flight entertainment (IFE) system to reflect the “FlyPink” theme, creating a cohesive and meaningful experience for passengers.

Inflight Dublin tailored Condor’s IFE with pink-themed visuals, welcome messages, and screen graphics to align with the “FlyPink” message. This customization enhances the in-flight experience and deepens engagement with this important cause, helping bring awareness to a larger audience in an impactful way.

John White, CEO of Inflight Dublin, commented: “We’re honored to support Condor’s FlyPink campaign and to showcase how our adaptable IFE solutions can create impactful experiences. This collaboration illustrates Inflight Dublin’s commitment to helping airlines bring their brand initiatives to life.”

This partnership emphasizes Inflight Dublin’s versatility in adapting IFE systems for campaigns that resonate with airline values. Inflight Dublin invites airlines worldwide to explore new possibilities for brand expression and passenger engagement through tailored IFE solutions.

For more information on how Inflight Dublin’s customizable IFE solutions can support unique airline campaigns, please email us on mails@inflightdublin.com

About Inflight Dublin

Inflight Dublin is a global leader in in-flight entertainment and wireless solutions, providing customized IFE content and services to over 50 airlines worldwide. Known for its flexibility and innovative approach, Inflight Dublin works closely with clients to enhance the passenger experience while aligning with their brand.

About Condor’s “Fly Pink” Campaign

Condor is flying pink in breast cancer awareness month since almost ten years now to support aviation industry’s global initiative FlyPink. Since October 2024, Condor not only looks traditionally pink as part of the FlyPink initiative but has introduced an airbus A320 with pink stripes as a FlyPink plane. Through a distinctive pink aircraft livery and in-cabin adaptations, Condor aims to raise awareness and show solidarity with individuals affected by breast cancer.

Dublin, Ireland, 5 February 2025– As part of its ongoing commitment to business growth and expanding its service offerings, Inflight Dublin is thrilled to announce the appointment of Sonali Amarasingham as Vice President of Business Development. Sonali brings nearly 20 years of expertise in the in-flight entertainment (IFE) industry, enhancing Inflight Dublin’s capabilities in driving sales, strengthening content partnerships, and exploring innovative new technologies.

Sonali’s extensive career includes notable leadership roles at Qatar Airways, where she served as IFE Manager for nine years, and previously at Onboard International (OBI) and Global Eagle (now Anuvu). Her deep understanding of the factors that influence the passenger experience, together with her detailed operational knowledge of airlines will be instrumental in enhancing Inflight Dublin’s competitive edge.

As VP of Business Development, Sonali Amarasingham will focus on driving the growth of Inflight Dublin’s suite of IFE content, wireless IFE and digital services. Working in close cooperation with our partners to build innovative and compelling services will be a key element of the role.

“Sonali’s wealth of experience in the IFE industry and her reputation for fostering high-value partnerships make her an ideal leader to drive our business development initiatives,” said John White, Inflight Dublin’s CEO. “Her strategic approach and industry connections will be invaluable as we continue to expand our reach and deliver industry-leading solutions to our clients.”

 The appointment of Sonali Amarasingham underscores Inflight Dublin’s dedication to accelerating its growth strategy and delivering unparalleled in-flight entertainment experiences through stronger industry partnerships and innovative solutions.

About Inflight Dublin

Inflight Dublin is a leading provider of in-flight entertainment and digital solutions, offering a wide range of services that enhance passenger experiences and help airlines stay ahead in a rapidly evolving industry. From curated content libraries to wireless streaming technology, Inflight Dublin is dedicated to transforming the way travellers engage with in-flight entertainment.

Dublin, Ireland, 30 January 2025 – Inflight Dublin, a global leader in inflight entertainment and connectivity, has garnered multiple prestigious awards over the years, showcasing its commitment to innovation, cutting-edge solutions, and exceptional customer service. These accolades reflect the company’s dedication to providing unparalleled inflight experiences for passengers worldwide while setting industry standards in aviation technology and entertainment.

Details of Awards:

Inflight Dublin’s consistent excellence has been recognised by key industry bodies through a range of awards spanning several years.

• PAX Tech Readership Award Winner (2022 & 2024):
  For two consecutive years, Inflight Dublin won the PAX Tech Readership Award, a highly regarded recognition within the industry. The PAX Readership Awards invite the aviation industry to nominate and vote for standout achievements across a range of categories, including airlines, amenities, and technology. Winners of this award are celebrated annually at a prestigious ceremony in Hamburg, Germany, where the industry’s leading innovations are honoured. Inflight Dublin’s recognition reflects its leadership in inflight entertainment and its ongoing commitment to providing best-in-class solutions, as voted by aviation professionals worldwide.
• Aviation Industry Award – Aviation Innovation Award (2024):
  In 2024, Inflight Dublin earned the Aviation Innovation Award for its groundbreaking development of the next-generation wireless inflight entertainment (IFE) system for Copa Airlines. This award highlights Inflight Dublin’s role in revolutionising the way airlines provide wireless IFE services, offering passengers a more seamless and personalised experience while on board.
• Aviation Industry Award – Aviation Company of the Year (2024):
  Also in 2024, Inflight Dublin was named Aviation Company of the Year for its Latest Aircraft Powered Wireless Entertainment System. This award recognises the company’s pioneering work in designing and implementing advanced wireless entertainment solutions that integrate seamlessly with modern aircraft, enhancing the inflight experience for passengers while reducing operational costs for airlines.
• Aviation Industry Award – Best Use of Technology Award (2024):
  Inflight Dublin was awarded the Best Use of Technology Award in 2024 for its Latest Aircraft Powered Wireless Entertainment System. This technology-driven solution allows airlines to deliver a high-quality entertainment experience without the need for traditional, heavy in-seat hardware, reducing weight and maintenance costs while improving overall passenger satisfaction.
• SriLankan Airlines Wins 2025 APEX Best Entertainment Award for Central Asia Using Inflight Dublin’s Services:
  Inflight Dublin’s expertise in inflight entertainment was further recognised when SriLankan Airlines won the 2025 APEX Best Entertainment Award for Central Asia. This prestigious award acknowledges the airline’s exceptional inflight entertainment offering, which was powered by Inflight Dublin’s cutting-edge IFE solutions. The achievement highlights the impact of Inflight Dublin’s innovative technology and high-quality content in enhancing the passenger experience.

 “We are incredibly proud to receive these prestigious awards, which are a direct reflection of the talent, passion, and innovative spirit of our team,” said John White, CEO of Inflight Dublin. “These recognitions not only highlight the cutting-edge technology we’re developing, but also reinforce our commitment to creating exceptional experiences for passengers and empowering our airline partners. As we look to the future, we remain focused on driving further advancements that will continue to shape the inflight entertainment landscape and exceed the expectations of travelers around the world.”

 With over a decade of expertise, Inflight Dublin has become a trusted partner for airlines globally, providing cutting-edge inflight entertainment and connectivity solutions. The company offers bespoke content and system services, ensuring airlines can deliver an exceptional and personalised experience to their passengers. Inflight Dublin’s ability to integrate advanced technologies and its forward-thinking approach to inflight entertainment have set it apart as an industry leader.

 Looking ahead, Inflight Dublin remains committed to driving innovation in the inflight entertainment sector. With a history of award-winning solutions and a dedication to providing top-tier service, the company is focused on continuing to exceed passenger expectations and setting new benchmarks for the aviation industry.

 For more information on Inflight Dublin’s award-winning services and solutions, visit www.inflightdublin.com or contact mails@inflightdublin.com.

 About Inflight Dublin:

Inflight Dublin is a leading provider of inflight entertainment and connectivity solutions for the global airline industry. Since its inception, the company has been at the forefront of technological innovation, offering airlines bespoke entertainment services designed to elevate the passenger experience. Inflight Dublin’s mission is to empower airlines with the tools they need to offer an unforgettable inflight experience, combining the best of technology, content, and connectivity.

Dublin, 11 December 2024 — EditShare, the technology leader that enables storytellers to create and manage collaborative workflows at every stage from storyboard to screen, has expanded Inflight Dublin’s storage capacity by adding further high-powered EFS nodes. The new appliances, supplied through EditShare’s channel partner Tyrell, provide an additional half petabyte of capacity to the company’s infrastructure.

Inflight Dublin has been a market leader in providing content for Inflight Entertainment (IFE) for 40 years. Many airlines worldwide now rely on it for packages of movies, television shows and games tailored to the needs of their passengers. EditShare has provided its content library and management facilities since 2011.

“We curate and package everything that is needed for IFE: video, audio, subtitles and metadata,” said Pat Nolan, Director of IT and Information Security for Inflight Dublin. “We need agility to combine content with the right audio and subtitle languages, in the right formats for the IFE equipment on the client’s planes, quickly, accurately and securely.”

Inflight utilizes a tiered content storage strategy to optimize its production and archiving processes. This strategy includes EFS production storage, EFS nearline storage, and long-term archival solutions.

EFS production nodes deliver high-performance storage for fast content creation, EFS nearline storage, serves as an intermediate parking storage solution. Upon project completion and delivery, all content is securely archived using EditShare ARK.

Content flows and access are managed through EditShare FLOW software, which also provides the integration point for Inflight Dublin’s in-house developed software tools for automatically creating deliverables. Embedded in FLOW is EditShare Guardian, for comprehensive analytics and audit trailing, and combined with EditShare’s inherent security, provides assurance to the very high standards demanded by the company’s suppliers, which include major movie and television studios.

“As Infight’s long-term partner, we understand the critical role workflow and security plays in its business and the demanding needs of the airlines it serves,” said Stephen Murnane, Account Manager, Tyrell. “By providing additional EditShare EFS storage, Inflight Dublin can ensure a seamless IFE experience for passengers worldwide.”

“Content is a fundamental part of Inflight Dublin’s operations,” said Tara Montford, Co-Founder and EVP Sales at EditShare. “Its suppliers need to be certain that their intellectual property is protected; its customers need to know that the passengers on their planes will be delighted by the IFE experience, not disappointed or frustrated.”

“EditShare is the core of the operation,” he continued. “It is much more than very reliable storage: the FLOW software provides the functionality Inflight Dublin needs, the interconnectivity for its workflow, and provides the security and traceability to completely protect the media.”RSM for Northern Europe, EditShare. We’re proud to support Tint with an EditShare solution tailored to their needs today and built for future success.”

For more information on EditShare solutions, please click here to get in touch.

About EditShare

EditShare is an Emmy Award-winning technology leader, supporting storytellers through collaborative media workflows across on-premise, cloud and hybrid architectures. It offers scalable storage and collaboration for media businesses and at every stage of the video production process from storyboarding to screening.

The software is inherently open, encouraging workflow collaboration, third-party integrations and content sharing across the entire production chain. Where required, the software is backed by high performance, high availability designed specifically for the demands of media storage, management and delivery. The comprehensive offering covers multi-level content storage for production and post, along with innovative asset and workflow management software, plus specialized and highly valued tools for content review and distribution, the creation of customized and branded pitch reels, and secure preview of high-value pre-release content.

About Tyrell

For 24 years Tyrell has been providing video, audio, graphics and storage solutions to the Irish and UK broadcast, post, production, corporate and education markets. In this time, we have become the leading provider of technology and service solutions both on-premise and in the cloud. Tyrell has an excellent understanding of the fast pace and unique pressures facing the media and entertainment industry; developing solutions for complex workflows. Allowing our clients to concentrate on the creative process and business development. From our two locations we offer a comprehensive range of professional services from consultancy to system design and integration, technical support and maintenance.

www.tyrellcct.com

About Inflight Dublin

Inflight Dublin is a leading provider of Inflight Entertainment and connectivity solutions. With a focus on innovation and quality, we offer a wide range of services including content provision, wireless streaming, and more. Our solutions are designed to enhance the passenger experience, providing airlines with the tools to deliver exceptional Inflight Entertainment.

For more information on Inflight Dublin please visit www.inflightdublin.com

Dublin, Ireland – 29th October 2024: Inflight Dublin, a leading provider of in-flight entertainment (IFE) and wireless streaming solutions, is proud to announce that it has been awarded the contract to supply its innovative Everhub™ wireless IFE solution across Copa Airlines’ Boeing 737 fleet. This significant partnership marks a major milestone in enhancing the passenger experience on Copa Airlines, one of Latin America’s most prestigious carriers.

Inflight Dublin was selected after a considerable testing process and market analysis by Copa Airlines, which is testament to Everhub’s™ capabilities. Utilizing state-of-the-art technology, Everhub™ allows the airline to build an ecosystem of services that passengers can access directly through their personal devices. This ensures a personalized and convenient experience, tailored to the needs and preferences of each passenger.

Copa Airlines will also be deploying the aircraft powered configuration of Everhub, which includes integration with a number of discrete signals from the aircraft to enable more automation and minimise crew interaction (for example automatic playback pause for passenger announcements, fasten seat belt messages and establishing connectivity when on the ground).

Speaking about the new partnership, Philip McCarthy, Commercial Director of Inflight Dublin, said, “We are thrilled to collaborate with Copa Airlines and bring our Everhub™ solution to its 737 fleet. This partnership underlines our commitment to delivering cutting-edge in-flight entertainment solutions that enhance the passenger experience. We look forward to working closely with Copa Airlines to provide their passengers with an unparalleled inflight experience.”

Copa Airlines, headquartered in Panama City, Panama, operates one of the most modern fleets in the region and is renowned for its excellent service and punctuality. By implementing the Everhub™ wireless IFE solution, Copa Airlines aims to further elevate its in-flight offering, providing passengers with high-quality entertainment options and a more enjoyable travel experience.

Diana Mizrachi, Senior Director Customer Experience of Copa Airlines, commented, “At Copa Airlines, we are dedicated to improving the travel experience for our passengers. Partnering with Inflight Dublin to introduce the Everhub™ wireless IFE solution is a testament to our commitment to excellence. We are excited to offer our passengers this enhanced entertainment option, ensuring a more enjoyable and memorable journey.”

The rollout of the Everhub™ wireless IFE solution on Copa Airlines’ Boeing 737 fleet commenced in July 24 with an ambitious schedule to install across a further 60 aircraft by the end of 2025. Inflight Dublin will provide comprehensive support and training throughout the installation to ensure optimal performance of the new system.

About Inflight Dublin

Inflight Dublin is a leading provider of in-flight entertainment solutions and wireless services to the aviation industry. With over 40 years of experience, Inflight Dublin offers a wide range of innovative products and services designed to enhance the passenger experience and drive airline revenue.

About Copa Airlines

Copa Airlines, a subsidiary of Copa Holdings, is a leading airline in passengers and cargo in Latin America. In its 76 years of operation, it has established the Hub of the Americas® in Panama City as the continent’s premier connections center. With a very modern fleet of Boeing 737 aircraft, Copa Airlines serves countries in North, Central, South America, and the Caribbean. The airline consistently achieves top on-time performance results in the continent and among the best in the world. Copa Airlines is a member of the Star Alliance, the world’s most relevant airline network, and offers the ConnectMiles frequent traveller program, allowing accumulation and redemption of miles across more than 25 airlines worldwide. To plan your trip, purchase tickets and manage reservations, use Web Check-in, and find information on travel policies and requirements, please visit www.copa.com.

Dublin, Ireland – October 2, 2024 – Inflight Dublin, a leading provider of in-flight entertainment (IFE) solutions, is pleased to announce the extension of its partnership with MIAT Mongolian Airlines. Building on the success of providing wireless streaming solutions through Everhub, Inflight Dublin will now also deliver comprehensive content services for MIAT’s Panasonic seatback entertainment system, reflecting a significant step forward in a long-standing relationship.

This expansion marks a significant enhancement in MIAT Mongolian Airlines’ in-flight entertainment offerings, providing passengers with a broader range of high-quality content accessible directly from its seatback screens.

“We are delighted to extend our collaboration with MIAT Mongolian Airlines,” said Barry Flynn, COO of Inflight Dublin. “Our initial partnership, focused on wireless streaming across the 737 fleet, which has been immensely successful. We are excited to now bring our extensive content library and industry expertise to MIAT’s wider fleet, further enhancing the in-flight experience for their passengers.”

The extended partnership ensures that MIAT’s passengers will enjoy an enriched flying experience that is consistent across the fleet, with access to the latest movies, TV shows, music, and other engaging content. The diverse content portfolio is meticulously curated to cater to the varied preferences of passengers, enhancing their in-flight experience and satisfaction.

“Partnering with Inflight Dublin to upgrade our seatback entertainment is a significant step forward in our commitment to providing the best possible travel experience for our passengers,” said Tsegmid BALDANDORJ, Head of Service Quality and Standards Department of MIAT Mongolian Airlines. “We are confident that this expanded partnership will offer our passengers a seamless experience onboard, regardless of the aircraft they fly, which will make their journey with us even more enjoyable and rememberable”.

Inflight Dublin has a strong track record of delivering top-tier IFE solutions, with a focus on innovation and customer satisfaction. This extended partnership with MIAT Mongolian Airlines is a testament to Inflight Dublin’s capability to meet the evolving and diverse needs of the airline industry and its passengers.

For more information about Inflight Dublin’s comprehensive range of IFE services, visit our website.

About Inflight Dublin

Inflight Dublin is a leading provider of in-flight entertainment and connectivity solutions. With a focus on innovation and quality, we offer a wide range of services including content provision, wireless streaming, and more. Our solutions are designed to enhance the passenger experience, providing airlines with the tools to deliver exceptional in-flight entertainment.

About MIAT Mongolian Airlines

MIAT Mongolian Airlines is the national airline of Mongolia, offering international and domestic flights. With a commitment to safety, comfort, and quality service, MIAT aims to provide an exceptional travel experience for its passengers.

Dublin, Ireland, 12th September 2024:  Inflight Dublin, a leading provider of in-flight entertainment (IFE) and wireless streaming solutions, is proud to announce that it has been awarded the contract to supply its innovative Everhub™ wireless IFE solution across Chair Airlines’ fleet. This significant partnership marks a major milestone in enhancing the passenger experience on Chair Airlines, one of Switzerland’s most prestigious carriers.

Inflight Dublin was selected after a successful trial and market analysis by Chair Airlines, which is testament to Everhub’s™ capabilities. Utilizing state-of-the-art technology, Everhub™ allows the airline to build an ecosystem of services that passengers can access directly through their personal devices. This ensures a personalized and convenient experience, tailored to the needs and preferences of each passenger.

Chair Airlines will be deploying the aircraft powered configuration of Everhub, which includes integration with a number of discrete signals from the aircraft to enable more automation and minimise crew interaction (for example automatic playback pause for passenger announcements, fasten seat belt messages and establishing connectivity when on the ground).

Speaking about the new partnership, Shane Healy, Senior Program Manager of Inflight Dublin, said, “We are thrilled to collaborate with Chair Airlines and bring our Everhub™ solution to its fleet. This partnership underscores our commitment to delivering cutting-edge in-flight entertainment solutions that elevates the passenger experience and journey. We look forward to working closely with Chair Airlines to provide their passengers with an unparalleled inflight experience and help evolve their IFE offering over the coming years.”

Chair Airlines, headquartered in Zurich, Switzerland, operates one of the most modern fleets in the region and is renowned for its excellent service and punctuality. By implementing the Everhub™ wireless IFE solution, Chair Airlines aims to further elevate its in-flight offering, providing passengers with high-quality entertainment options and a more enjoyable travel experience.

Dave Parkyn, Senior Director Customer Experience of Chair Airlines, commented, “At Chair Airlines, we are dedicated to improving the travel experience for our passengers. Partnering with Inflight Dublin to introduce the Everhub™ wireless IFE solution is a testament to our commitment to excellence. We are excited to offer our passengers this enhanced entertainment option, ensuring a more enjoyable and memorable journey.”

The rollout of the Everhub™ wireless IFE solution on Chair Airlines’ fleet commenced in May ‘24 with an projected plan to have the Aircraft powered servers installed by October ‘24. Inflight Dublin will provide comprehensive support and training throughout the installation to ensure optimal performance of the new system.

About Inflight Dublin:

Inflight Dublin is a leading provider of in-flight entertainment solutions and wireless services to the aviation industry. With over [number] years of experience, Inflight Dublin offers a wide range of innovative products and services designed to enhance the passenger experience and drive airline revenue.

About Chair Airlines:

The youngest and freshest airline in Switzerland, based in Glattbrugg, is increasingly positioning itself as a small but fine boutique airline. Its fleet currently consists of 4 aircraft and takes its passengers non-stop from Zurich to the most beautiful holiday destinations in the Mediterranean and the Red Sea. In doing so, they always endeavour to offer their guests more personal added value than just passenger transport. Whether by pre-ordering food on board to avoid food waste or ‘Food for Good’, an initiative together with the Schweizer Tafel foundation.

In an exclusive interview, Honey Gugale, Implementation Manager, shares insights into the intricate process of integrating content into in-flight entertainment (IFE) systems. From content curation to quality assurance and final deployment, Honey discusses the steps taken to ensure passengers have access to a seamless and immersive entertainment experience during their flights.

1. Content Integration Process

Q: Honey, can you describe the process of integrating content into the in-flight entertainment system? What steps are involved from receiving content to making it available on flights?

Honey Gugale: The integration process is quite comprehensive and involves multiple teams working in close coordination. It all starts with our Content Team, which receives and curates content from studios and clients. The Video Team then takes over, encoding the content to ensure it meets the specific technical requirements of our IFE systems. Next, our Metadata Team provides the necessary images and descriptions, which play a crucial role in enhancing the user experience.

Following this, the Development Team steps in to deliver the required software tailored to the client’s specifications. The Design Team also plays a significant role by creating client-specific designs that align with the airline’s branding. Finally, my team, the Implementation Team, integrates all these components to ensure everything functions smoothly. Once everything is in place, the Logistics Team ships the SSDs or servers containing the completed content to the client, ready for deployment on flights.

Q: How do you ensure that the content formats—video, audio, and text—are compatible with the in-flight systems?

Honey Gugale: Ensuring compatibility is critical, and we take this very seriously. Every piece of content undergoes rigorous rack testing, which simulates the actual in-flight entertainment system environment. This allows us to catch and resolve any potential issues before the content is deployed, ensuring that it performs flawlessly in the air.

2. Quality Control and Testing

Q: What measures are in place to ensure that all content is of the highest quality before it is deployed on flights?

Honey Gugale: We have a robust quality control framework in place, which involves several key measures:

• Rigorous Quality Control: Every piece of content—whether video, audio, or text—undergoes comprehensive quality checks. This includes encoding verification, format validation, and a thorough content review to ensure it meets our high standards.
• Rack Testing: Content is subjected to rack testing, where we test it in an environment that closely mirrors the actual in-flight entertainment system. This is crucial for ensuring compatibility and optimal performance under real-world conditions.
• Metadata Verification: We carefully verify all metadata, including images and descriptions, to ensure accuracy and alignment with the content, which enhances the overall user experience.
• Collaboration Across Teams: Our teams—content, video, metadata, and design—work closely together to ensure that all aspects of the content are aligned, consistent, and of the highest quality.
• Client-Specific Customization: We also customize designs and software to meet the specific needs and branding of each airline, ensuring that the content not only meets quality standards but also reflects the airline’s unique identity.

Q: How do you test the content to ensure it functions correctly across different devices and in various environments?

Honey Gugale: We take a comprehensive approach to testing to ensure content performs well across all devices and environments:

• Cross-Device Compatibility Testing: We test the content on a variety of devices, including tablets, smartphones, and different IFE systems, to ensure consistent performance across all platforms.
• Environmental Simulation: We create testing environments that simulate the various conditions the content might encounter, such as different network speeds, screen sizes, and operating systems. This helps us identify and address any potential issues that could affect playback or user experience.
• Rack Testing: As I mentioned earlier, rack testing is a key part of our process. It allows us to evaluate content on systems that closely replicate the actual hardware and software configurations used in-flight.
• Stress and Load Testing: We also conduct stress tests to evaluate how content performs under heavy usage or in scenarios with multiple simultaneous users. This ensures the content remains stable and functional, even under high demand.
• User Experience Testing: Finally, we conduct real-world testing with actual users in different environments. This helps us gather feedback on functionality and performance, allowing us to make any necessary adjustments before final deployment.

3. Content Updates and Refreshes

Q: How frequently is the content updated on the in-flight systems, and what drives the need for these updates?

Honey Gugale: The frequency of content updates varies depending on the airline, but it’s typically done on a monthly or quarterly basis. Several factors drive these updates:

• New Content Releases: We update the systems regularly to add new movies, TV shows, music, and other entertainment options, keeping the in-flight experience fresh and engaging for passengers.
• Content Licensing Agreements: The expiration or renewal of licensing agreements often necessitates updates, either to remove expired content or to introduce newly licensed material.
• Passenger Feedback and Preferences: We analyze passenger feedback and usage data to identify popular content and introduce new selections that align with passenger preferences and demographics.
• Technological Advancements: Updates may be required to ensure compatibility with new devices, formats, or in-flight system upgrades, such as improvements in screen resolution, audio quality, or interactive features.
• Seasonal and Thematic Changes: We also update content based on seasonal events, holidays, or specific themes to ensure that entertainment options are relevant and timely.
• System Enhancements: Finally, updates are necessary when new software features or system enhancements are rolled out, requiring content to be re-encoded or adjusted to meet new technical specifications.

Q: Can you explain the process of rolling out new content across an airline’s fleet? How do you coordinate these updates with the airline’s schedules?

Honey Gugale: Rolling out new content across an airline’s fleet is a complex process that requires careful coordination. Here’s how we do it:

• Content Preparation and Encoding: Once new content is selected, it undergoes encoding and formatting to meet the technical specifications of the airline’s IFE systems. This includes video, audio, and metadata preparation.
• Quality Assurance and Testing: Before deployment, the content is subjected to rigorous quality assurance testing, including compatibility checks and rack testing in simulated environments, to ensure it will function properly across all in-flight systems.
• Logistical Coordination: The content is then loaded onto SSDs, hard drives, or servers, which are prepared for distribution. Our Logistics Team coordinates with the airline to schedule the physical delivery of these drives to various locations, ensuring alignment with aircraft availability and maintenance schedules.
• Monitoring and Support: Following the rollout, we closely monitor content and system performance, addressing any issues promptly and providing ongoing support to ensure a smooth experience for passengers.

As the demand for more immersive and diverse in-flight entertainment grows, Honey Gugale and the implementation team continue to innovate, ensuring that passengers enjoy a seamless, high-quality entertainment experience that meets the evolving needs of the airline industry.

Airplanes are remarkable marvels of engineering that transform the way we travel, making long-distance journeys quicker and more accessible. But did you know that there’s a lot more to planes than meets the eye? From unexpected facts about their design to intriguing trivia about their operations, here are 10 fun facts about planes that will make your next flight even more interesting.

The World’s Busiest Flight Route

• Fact: The busiest flight route in the world isn’t between major global hubs like New York and London. It’s actually between Seoul and Jeju Island in South Korea, with over 200 flights per day!
• Why It’s Interesting: This short domestic route, just over an hour long, carries more passengers annually than many international routes, highlighting the popularity of Jeju as a tourist destination.

Planes Are Struck by Lightning Regularly

• Fact: On average, each commercial airplane is struck by lightning at least once a year.
• Why It’s Interesting: Despite this, airplanes are designed to safely conduct the lightning around the aircraft and dissipate it, meaning passengers rarely notice when a plane is struck.

The Black Box Isn’t Actually Black

• Fact: The famous “black box,” which records flight data and cockpit conversations, is actually bright orange, not black.
• Why It’s Interesting: The bright color makes it easier to find after an accident, especially in deep water or rough terrain.

The World’s Longest Non-Stop Flight

• Fact: As of 2024, the longest non-stop commercial flight is operated by Singapore Airlines from Singapore to New York, covering a distance of about 9,500 miles (15,300 kilometers) and lasting nearly 19 hours.
• Why It’s Interesting: This ultra-long-haul flight pushes the limits of both aircraft endurance and passenger comfort, with special cabin designs to help mitigate the effects of such a long journey.

The Speed of a Commercial Jet

• Fact: The average cruising speed of a commercial jet is around 575 mph (925 km/h), which is about 75% of the speed of sound.
• Why It’s Interesting: At this speed, a plane can cross the entire Atlantic Ocean in about 7 hours, a journey that took early transatlantic travelers several weeks by ship.

Planes Are Painted White for a Reason

• Fact: Most commercial airplanes are painted white to reflect sunlight, which helps keep the aircraft cooler and minimizes potential sun damage to the fuselage.
• Why It’s Interesting: The color white also makes it easier to spot cracks, dents, or other anomalies during inspections, ensuring better maintenance and safety.

The Amazing Altitude of Commercial Flights

• Fact: Commercial airplanes typically fly at altitudes between 30,000 and 40,000 feet. This is nearly 6 to 8 miles above the Earth’s surface!
• Why It’s Interesting: Flying at these high altitudes reduces air resistance, making the flight more fuel-efficient and allowing planes to fly above most weather disturbances, providing a smoother ride.

The Oxygen Masks Have Limited Supply

• Fact: The oxygen masks that drop down in case of cabin pressure loss provide only about 12 to 15 minutes of oxygen.
• Why It’s Interesting: This might seem short, but it’s enough time for pilots to descend to a lower, breathable altitude where the air pressure is safe for passengers.

The Tiny Hole in the Window

• Fact: Have you ever noticed the small hole at the bottom of airplane windows? It’s called a breather hole and it’s there to regulate air pressure between the inner and outer window panes.
• Why It’s Interesting: This tiny hole ensures that the cabin pressure is applied to the outer pane, which is stronger and designed to handle the load, helping to prevent the window from shattering.

Airplane Tires Are Extremely Resilient

• Fact: Airplane tires are designed to withstand speeds of up to 170 mph and can carry up to 38 tons. They’re so strong that they can endure landing and takeoff cycles over 500 times before they need to be replaced.
• Why It’s Interesting: The durability of airplane tires is essential for the safety of takeoffs and landings, which are the most critical phases of a flight.

Next time you’re on a plane, take a moment to appreciate the amazing engineering and interesting quirks that make modern air travel possible.

Safe travels and happy flying!✈️