'One-stop-shop' pre-flight and in-flight safety service

May 27

Inform and communicate hygiene and safety for passengers on-board.

Inflight Dublin, a global provider of inflight entertainment and wireless solutions, is providing a ‘one-stop-shop’ service package to support the enhanced pre-flight and in-flight safety protocols that will be implemented by airlines over the coming months.
The service package not only helps communicate important COVID-19 related messages to passengers in-flight, it also supports automated pre-flight temperature screening of passengers.

The communication services consist of Pre-Recorded Announcements (PRA’s) in any language, certified embedded Safety Cards, and Hygiene Guidance animated videos to help passengers clearly understand the new hygiene guidance and  COVID-19 related protocols. Inflight Dublin’s in-house Design team can tailor all communication services to an airline’s brand guidelines and in-flight entertainment system specifications.

Inflight Dublin is partnering with Ventilux to bring the latest in safety technology to airlines, by offering a mass screening body temperature detection system using the latest sensor technology. The non-contact, non-invasive ITDS-200 offers real time intelligent identification and tracing of people with abnormal temperatures

“Hygiene and Safety are at the forefront of everyone’s mind in the aviation industry right now, and we need to adapt to support airlines as best as we can. Keeping pre-flight and in-flight protocols up to date in the current climate is very important, as well as minimising touchpoints and introducing new technologies to protect both passengers and crew. We are happy to help make the passenger experience as safe as possible”.

– John White, Inflight Dublin’s CEO.

“Minimising touchpoints and introducing new technologies to protect both passengers and crew”

Newsletter

Stay up to date with Inflight Dublin news

Newsletter Signup

contact

Inflight Dublin Statement on COVID-19

April 01

Responding to the crisis

Inflight Dublin is closely monitoring the COVID-19 situation around the world and are taking the necessary actions to ensure compliance with all government and professional medical advice. The health and well-being of our staff and clients is our top priority during this time, with all staff working safely from home and all work-related travel suspended for the duration of this crisis.

Our business is operating as usual, with all staff utilising remote access to our IT systems and infrastructure. These facilities are robust, secure and have been tested. This will enable us to continue operating in a seamless manner so that there is no change in our high service levels.

Support, empathy and understanding are key elements in our approach to this difficult situation and we welcome our clients, partners and industry professionals alike to reach out to us with any questions they may have regarding our operations at this time.

Continuous updates will be provided on our LinkedIn and Twitter channels.

Contact us: mail@inflightdublin

 

Newsletter

Stay up to date with Inflight Dublin news

Newsletter Signup

contact

Inflight Dublin's airline partners win big at SKYTRAX World Airline Awards 2019

June 19

Inflight Dublin is delighted to announce that several of our airline partners have been successful at the Skytrax World Airline Awards 2019 in multiple categories. We take great pride in the recognition of our partners’ outstanding capabilities in the industry, in relation to IFE and also across the board of passenger experience. 

Skytrax is an independent customer forum which has become a leading review site for airline, airport and associated air travel traveller reviews. It is recognised for its Airline and Airport Star Rating, the World Airline Awards and Airport Awards. 

The World Airline Awards have taken place annually since 1999, following the launch of Skytrax’s airline customer satisfaction survey. Among this year’s winners are many of our own clients, which we are thrilled about. 

The awards are divided into categories ranging from staff and cabin crew, to cabin classes and value for money. The survey submissions are free of charge and the 2019 awards received 21.65 million eligible survey entries which contributed to the final results. 

 

On behalf of Inflight Dublin, we would like to congratulate our airline partners on their well-deserved awards: 

Air MauritiusMost Improved Airline in Africa 

Ethiopian AirlinesBest Airline in Africa 

FlynasBest Low-Cost Airline in Middle East  & Best Airline Staff in Middle East 

Norwegian World’s Best Long Haul Low-Cost Airline & Best Low-Cost Airline in Northern Europe

South African Airways Best Airline Staff in Africa, Best Airline Cabin Cleanliness in Africa & Best Cabin Crew in Africa

TUIBest Leisure Airline in Europe 

 

We take pride in contributing to each of our airlines’ passenger experience on board and look forward to celebrating their further success in the future.  

 

 

 

Newsletter

Stay up to date with Inflight Dublin news

Newsletter Signup

contact

Inflight Dublin's AR software showcased at ARVR Innovate Dublin 2019

May 17

ARVR Innovate is an annual conference and expo which gives those in Augmented Reality (AR) and Virtual Reality (VR) industries a platform to showcase the capabilities of these emerging technologies and the benefits they pose for businesses that want to gain a competitive edge in terms of productivity and/or customer engagement. 

The event is held in Dublin each year and is attended by an extensive variety of professionals ranging from investors and developers to entrepreneurs and innovators, all with a keen interest in the growing industry. 

Inflight Dublin has been branching out into the AR sector by developing an innovative AR platform which can provide enhanced auxiliary revenue options on board, alongside our routine high quality and up to date content. We have worked closely with Dr. Brian Vaughan, Senior Lecturer in Creative Digital Media at the Technology University Dublin (TUD), and his team to fully create and implement the software to be incorporated and offered to airlines within our Everhub wireless IFE platform.

The demo involved the user being able to overlay a commodity typically sold on board a commercial flight, such as a watch, in order to aid them in their purchasing decisions. This experience involves hovering a mobile or tablet device over the SMART icons to gain access to a range of services directly with their devices. Other elements of the on-board AR platform include Entertainment, Duty-free shopping, Digital magazines, Food and Beverages, and Destination services.

A key benefit of incorporating AR into the IFE system is the reduction in weight for aircrafts which in turn leads to a reduction in fuel costs. For example, United Airlines saved nearly $300,000 a year by reducing the weight of each copy of their magazine by 0.03kg (CBS News, 2018). Alongside cost-savings is the continual benefits of keeping up with trends in the industry in order to provide the greatest experience for passengers possible.

Source: ‘Airlines cut operating costs by helping planes lose weight’ – CBS News, 2018 

Newsletter

Stay up to date with Inflight Dublin news

Newsletter Signup

contact

Dr. Joe Leader, CEO of APEX stops by Inflight Dublin head office

May 06

The Inflight Dublin team were delighted to welcome Dr. Joe Leader, CEO of APEX (Airline Passenger Experience Association) , to our head office in Dublin on May 3rd to discuss the future advancements in the aviation industry with our very own CEO John White. 

 

The Airline Passenger Experience Association is a network of the world’s leading airlines, suppliers and related companies committed to elevating the level of the airline passenger experience. The association offers members a wide range of opportunities to excel in the airline passenger experience industry by keeping them current with the latest industry news, trends and developments and by helping them develop relationships with clients and colleagues from around the world.

 

Joe Leader has been a leading executive for more than two decades across technology and aviation companies. He also holds undergraduate and graduate degrees from Emory University, MBA in technology management, and conducted his business Ph.D. research on accelerating technology adoption in aviation.

Inflight Dublin is proud to be a member of APEX and to have such a close relationship with its CEO, Joe Leader.

Newsletter

Stay up to date with Inflight Dublin news

Newsletter Signup

contact

Inflight Dublin attends the AIX Expo Hamburg 2019

April 05

Our team of IFE specialists were once again delighted to attend the AIX Expo 2019 in Hamburg alongside the top airlines, CSP’s and tech companies in the airline industry. The AIX Expo is the world’s leading event for airlines and the supply chain to source the latest interior technologies and products. 

Several members of our team were on site to discuss the specialised needs of airlines in terms of their IFE content offering and wireless solutions. Our stand enabled attendees to sample our state-of-the-art hardware and software solutions first-hand. 

The demonstration of our Augmented Reality software generated great intrigue with airline representatives. Users could witness our innovative new concept designed to enhance IFE and inflight services such as Food and Drink menus and Duty-free shopping.  The software platform also provides airlines with a weight-saving initiative, offering the opportunity to reduce the need for paper based menus and brochures.

In addition to this, the first-generation demo of Inflight Dublin’s Everhub™  portable wireless server was on display, showcasing our innovative new hardware option for airlines. The server has the ability to opperate off battery power or aircraft power, and delivers secure high definition browser-based DRM content. This reinforces our stance as being the only true end-to-end wireless solution for airlines – providing Hardware, Software and Content all under one roof.

 

Our development team are continuously updating and improving the server to reduce size and weight, with the final product due to launch in the coming months. 

In addition to attending the AIX Expo, Inflight Dublin annually exhibits at the APEX Expo, which this year is taking place in Los Angeles from the 9-12 September. Our team of IFE specialists will be on site at the Inflight Dublin Booth 1307 to meet with both our existing airline partners and prospective airlines, showcasing first hand our full range of IFE products and services.

 

If you wish to schedule a meeting with one of the team attending the Expo, contact us via email on: mail@inflightdublin.com 

Newsletter

Stay up to date with Inflight Dublin news

Newsletter Signup

contact

Most successful AIX yet for Inflight Dublin

May 21

Inflight Dublin, one of the industries longest established CSP companies, reported that this year’s Hamburg AIX Exhibition was undoubtedly their most successful yet.

“The huge amount of interest generated was not only in our Everhub installed Wireless systems, but also in the portable Wireless offering. We have invested a great amount in adding new features which takes these systems to the next level as far as usability and monetisation goes. By keeping our hardware costs low and offering a full package of content services, we can work closely with any airline, anywhere in the World, to deliver their wifi projects on budget and more importantly, within very tight time frames. It is not always commonplace to be signing so many new contracts at AIX, but this year proved to be exceptional”, said Inflight Dublin Sales Director Howard Clark.

“We can work closely with any airline, anywhere in the world, to deliver their Wi-Fi projects on budget and more importantly, within very tight time frames.”

He added, ‘The company has already started a Global recruitment drive to manage the new contracts, both in the Dublin Head Office and throughout our Global office network, and is already attracting experienced IFE professional’s seeking a stable, growing company”.

 

Newsletter

Stay up to date with Inflight Dublin news

Newsletter Signup

contact