Category: IFD

Dublin, Ireland, 8 November 2023 – Inflight Dublin (IFD) has been selected by South Africa’s flag carrier, South African Airways (SAA), to deliver content and the market-leading wireless IFE product, Everhub.

Since October 2023, SAA passengers have enjoyed a captivating inflight entertainment (IFE) selection including Hollywood films, classics, extensive box sets, foreign language films, and African content.

Additionally, passengers on aircraft not serviced with seatback systems will experience a wide variety of quality content through IFD’s Wireless IFE solution, Everhub, once a successful trial period has been completed. Everhub will host an SAA-branded, user-friendly GUI that passengers can engage with using their personal devices, providing access to all the latest content and features like a flight map, games, publications, and more.

“From our early days of providing inflight audio to now offering a full suite of content, as well as wireless IFE and digital services, we couldn’t be more excited to grow our strategic partnership with SAA. Inflight Dublin’s Everhub Wireless IFE product and our expertly tailored content will elevate SAA’s passengers’ experience to an unprecedented level.” – John White, CEO, Inflight Dublin

About IFD:

Inflight Dublin is a leading provider of inflight entertainment solutions, offering customisable content, digital advertising, and software services to airlines worldwide. The company has been delivering innovative solutions for over 39 years and has a reputation for excellence in the inflight entertainment industry.

Dublin, Ireland, 2 November 2023 – Inflight Dublin (IFD), a global leader in inflight entertainment (IFE) and wireless solutions, is partnering with Soft Space to bring an Order to Seat capability to airlines in Asia.

This collaboration entails the integration of Soft Space’s FassPOS payment platform into IFD’s Everhub Wireless IFE solution, with the goal of expanding choices for airlines and elevating the onboard passenger experience. This announcement signifies a valuable asset in IFD’s pursuit of growing its customer base in Asia.

“At IFD, we believe in bringing the optimum selection of technology to an airline to deliver their desired service,” said John White, Inflight Dublin CEO, “Soft Space extends this further with an easy-to-deploy Order to Seat capability, coupled with a comprehensive cloud-hosted inventory and stock management capability.”

“Soft Space is already delivering ground and air-based payment capabilities via FassPOS to a number of airlines in Asia,” said Joel Tay, Soft Space CEO, “Our integration with Everhub will further enrich our in-air offerings, allowing passengers to now order directly from their own devices.”

Soft Space is a leading Fintech-as-a-Service (FaaS) company headquartered in Malaysia. It has revolutionized the payments space with its world-leading softPOS solution and cloud-based settlement systems, now operational in more than 30 countries across the globe. A pioneer in contactless mobile payments, Soft Space allows any mobile device to become a payment terminal for use by retailers, banks, and airlines alike.

The integrated solution is being showcased at the APEX FTE Asia event in Singapore in November 2023.

About Inflight Dublin

Inflight Dublin is a leading provider of inflight entertainment solutions, offering customisable content, digital advertising, and software services to airlines worldwide. The company has been delivering innovative solutions for over 39 years and has a reputation for excellence in the inflight entertainment industry.

Inflight Dublin, a leading provider of inflight entertainment solutions, is pleased to announce the extension of its partnership with SriLankan Airlines for another three years. The decision was made after a comprehensive review of Inflight Dublin’s performance and the quality of its services.

SriLankan Airlines, the national carrier of Sri Lanka, has been a valued partner of Inflight Dublin for several years. The airline has always been committed to delivering the best possible inflight experience to their passengers, and Inflight Dublin’s innovative inflight entertainment solutions have been a key component of this commitment.

“We are thrilled to extend our partnership with SriLankan Airlines,” said Barry Flynn, COO of Inflight Dublin. “We are proud of the exceptional service we have provided to SriLankan Airlines, and we look forward to continuing to work together to deliver a world-class inflight entertainment experience to its passengers.”

Inflight Dublin has been instrumental in delivering the latest and greatest inflight entertainment content to SriLankan Airlines’ passengers, offering a wide range of movies, TV shows, and music. The company’s innovative and customisable solutions have allowed SriLankan Airlines to offer a truly personalised inflight entertainment experience to its passengers.

“We are excited to extend our partnership with Inflight Dublin,” said  Maria Sathasivam, Manager Product Development of SriLankan Airlines. “Their inflight entertainment solutions have consistently met and exceeded our passengers’ expectations, and we are confident that this partnership will continue to deliver outstanding results.”

The extended partnership will ensure that SriLankan Airlines’ passengers continue to enjoy a superior inflight entertainment experience that will help make their travels more enjoyable.

About SriLankan Airlines:

SriLankan Airlines is the flag carrier airline of Sri Lanka, operating flights to over 110 destinations in 58 countries around the world. The airline has a strong reputation for providing excellent service and is committed to delivering a seamless travel experience to its passengers.

For more information visit www.srilankan.com

About Inflight Dublin:

Inflight Dublin is a leading provider of inflight entertainment solutions, offering customisable content, digital advertising, and software services to airlines worldwide. The company has been delivering innovative solutions for over 30 years and has a reputation for excellence in the inflight entertainment industry.

For more information visit www.inflightdublin.com

Inflight Dublin adds FlightPath3D interactive moving map to its suite of Partner apps to Inflight Dublin’s award-winning Everhub wireless platform. Inflight Dublin will offer FlightPath3D’s product as an option to clients.

The integrated product is already being offered to mutual clients of both companies, in particular airlines that have selected Inflight Dublin’s Everhub wireless platform for their fleet. The first confirmed joint client is Sunclass Airlines.

About Inflight Dublin: IFD is a leading global provider of inflight entertainment solutions for both wireless and seat-back systems. Established in 1984, IFD combines CSP expertise with state-of-the-art hardware and software solutions. With full access to early window Hollywood content, a fully-fledged design department, and one of the most comprehensive end-to-end wireless IFE platforms, Everhub™, IFD caters to each airlines’ tailored needs.

About FlightPath3D: The Aviation Industry’s #1 Map Provider. Run your map with the map software experts, building software that’s integrated with ALL the leading IFE vendors. Any Device. Any Platform. Fast Set-Up. Integrated. Personalized. Selected by more than 70 airlines in just 7 years.

FlightPath3D has designed the most compelling and innovative interactive travel solution for both passengers and airlines. With augmented views and relevant flight information, the inflight journey is captivating. A smart, immersive travel guide and route map enables passengers to explore in-destination experiences and inspires them to discover places to visit and research flights. Through their actions, searches, and map interactions, passengers provide airlines and airports with the knowledge of what interests them most about a location and what future destinations excite them for loyalty and strategic planning.

Betria Interactive LLC (dba FlightPath3D) has the industry’s largest specialized map team providing customized map software, application development, and maintenance. For additional information, please visit http://www.FlightPath3D.com or contact crew@flightpath3d.com.

Inform and communicate hygiene and safety for passengers on-board.

Inflight Dublin, a global provider of inflight entertainment and wireless solutions, is providing a ‘one-stop-shop’ service package to support the enhanced pre-flight and in-flight safety protocols that will be implemented by airlines over the coming months.
The service package not only helps communicate important COVID-19 related messages to passengers in-flight, it also supports automated pre-flight temperature screening of passengers.

The communication services consist of Pre-Recorded Announcements (PRA’s) in any language, certified embedded Safety Cards, and Hygiene Guidance animated videos to help passengers clearly understand the new hygiene guidance and  COVID-19 related protocols. Inflight Dublin’s in-house Design team can tailor all communication services to an airline’s brand guidelines and in-flight entertainment system specifications.

Inflight Dublin is partnering with Ventilux to bring the latest in safety technology to airlines, by offering a mass screening body temperature detection system using the latest sensor technology. The non-contact, non-invasive ITDS-200 offers real time intelligent identification and tracing of people with abnormal temperatures

Responding to the crisis

Inflight Dublin is closely monitoring the COVID-19 situation around the world and are taking the necessary actions to ensure compliance with all government and professional medical advice. The health and well-being of our staff and clients is our top priority during this time, with all staff working safely from home and all work-related travel suspended for the duration of this crisis.

Our business is operating as usual, with all staff utilising remote access to our IT systems and infrastructure. These facilities are robust, secure and have been tested. This will enable us to continue operating in a seamless manner so that there is no change in our high service levels.

Support, empathy and understanding are key elements in our approach to this difficult situation and we welcome our clients, partners and industry professionals alike to reach out to us with any questions they may have regarding our operations at this time.

Continuous updates will be provided on our LinkedIn and Twitter channels.

Contact us: mail@inflightdublin

Inflight Dublin is delighted to announce that several of our airline partners have been successful at the Skytrax World Airline Awards 2019 in multiple categories. We take great pride in the recognition of our partners’ outstanding capabilities in the industry, in relation to IFE and also across the board of passenger experience. 

Skytrax is an independent customer forum which has become a leading review site for airline, airport and associated air travel traveller reviews. It is recognised for its Airline and Airport Star Rating, the World Airline Awards and Airport Awards. 

The World Airline Awards have taken place annually since 1999, following the launch of Skytrax’s airline customer satisfaction survey. Among this year’s winners are many of our own clients, which we are thrilled about. 

The awards are divided into categories ranging from staff and cabin crew, to cabin classes and value for money. The survey submissions are free of charge and the 2019 awards received 21.65 million eligible survey entries which contributed to the final results. 

On behalf of Inflight Dublin, we would like to congratulate our airline partners on their well-deserved awards: 

Air Mauritius – Most Improved Airline in Africa 

Ethiopian Airlines – Best Airline in Africa 

Flynas – Best Low-Cost Airline in Middle East  & Best Airline Staff in Middle East 

Norwegian – World’s Best Long Haul Low-Cost Airline & Best Low-Cost Airline in Northern Europe

South African Airways – Best Airline Staff in Africa, Best Airline Cabin Cleanliness in Africa & Best Cabin Crew in Africa

TUI – Best Leisure Airline in Europe 

We take pride in contributing to each of our airlines’ passenger experience on board and look forward to celebrating their further success in the future.  

ARVR Innovate is an annual conference and expo which gives those in Augmented Reality (AR) and Virtual Reality (VR) industries a platform to showcase the capabilities of these emerging technologies and the benefits they pose for businesses that want to gain a competitive edge in terms of productivity and/or customer engagement. 

The event is held in Dublin each year and is attended by an extensive variety of professionals ranging from investors and developers to entrepreneurs and innovators, all with a keen interest in the growing industry. 

Inflight Dublin has been branching out into the AR sector by developing an innovative AR platform which can provide enhanced auxiliary revenue options on board, alongside our routine high quality and up to date content. We have worked closely with Dr. Brian Vaughan, Senior Lecturer in Creative Digital Media at the Technology University Dublin (TUD), and his team to fully create and implement the software to be incorporated and offered to airlines within our Everhub wireless IFE platform.

The demo involved the user being able to overlay a commodity typically sold on board a commercial flight, such as a watch, in order to aid them in their purchasing decisions. This experience involves hovering a mobile or tablet device over the SMART icons to gain access to a range of services directly with their devices. Other elements of the on-board AR platform include Entertainment, Duty-free shopping, Digital magazines, Food and Beverages, and Destination services.

A key benefit of incorporating AR into the IFE system is the reduction in weight for aircrafts which in turn leads to a reduction in fuel costs. For example, United Airlines saved nearly $300,000 a year by reducing the weight of each copy of their magazine by 0.03kg (CBS News, 2018). Alongside cost-savings is the continual benefits of keeping up with trends in the industry in order to provide the greatest experience for passengers possible.

Source: ‘Airlines cut operating costs by helping planes lose weight’ – CBS News, 2018 

The Inflight Dublin team were delighted to welcome Dr. Joe Leader, CEO of APEX (Airline Passenger Experience Association) , to our head office in Dublin on May 3rd to discuss the future advancements in the aviation industry with our very own CEO John White. 

The Airline Passenger Experience Association is a network of the world’s leading airlines, suppliers and related companies committed to elevating the level of the airline passenger experience. The association offers members a wide range of opportunities to excel in the airline passenger experience industry by keeping them current with the latest industry news, trends and developments and by helping them develop relationships with clients and colleagues from around the world.

Joe Leader has been a leading executive for more than two decades across technology and aviation companies. He also holds undergraduate and graduate degrees from Emory University, MBA in technology management, and conducted his business Ph.D. research on accelerating technology adoption in aviation.

Inflight Dublin is proud to be a member of APEX and to have such a close relationship with its CEO, Joe Leader.

Our team of IFE specialists were once again delighted to attend the AIX Expo 2019 in Hamburg alongside the top airlines, CSP’s and tech companies in the airline industry. The AIX Expo is the world’s leading event for airlines and the supply chain to source the latest interior technologies and products. 

Several members of our team were on site to discuss the specialised needs of airlines in terms of their IFE content offering and wireless solutions. Our stand enabled attendees to sample our state-of-the-art hardware and software solutions first-hand. 

The demonstration of our Augmented Reality software generated great intrigue with airline representatives. Users could witness our innovative new concept designed to enhance IFE and inflight services such as Food and Drink menus and Duty-free shopping.  The software platform also provides airlines with a weight-saving initiative, offering the opportunity to reduce the need for paper based menus and brochures.

In addition to this, the first-generation demo of Inflight Dublin’s Everhub™  portable wireless server was on display, showcasing our innovative new hardware option for airlines. The server has the ability to opperate off battery power or aircraft power, and delivers secure high definition browser-based DRM content. This reinforces our stance as being the only true end-to-end wireless solution for airlines – providing Hardware, Software and Content all under one roof.

Our development team are continuously updating and improving the server to reduce size and weight, with the final product due to launch in the coming months. 

In addition to attending the AIX Expo, Inflight Dublin annually exhibits at the APEX Expo, which this year is taking place in Los Angeles from the 9-12 September. Our team of IFE specialists will be on site at the Inflight Dublin Booth 1307 to meet with both our existing airline partners and prospective airlines, showcasing first hand our full range of IFE products and services.

If you wish to schedule a meeting with one of the team attending the Expo, contact us via email on: mail@inflightdublin.com