Dublin, Ireland, 22 May 2024 – Inflight Dublin, a leading provider of inflight entertainment solutions, is pleased to announce a multi-year contract renewal with Condor, Germany’s leading leisure airline known for its exceptional service and commitment to passenger satisfaction. This agreement extends the ongoing successful partnership between the two companies exceeding 10 years, ensuring Condor passengers continue to enjoy exceptional onboard experiences.

“We are extremely proud to extend our longstanding partnership with Condor,” said Phil McCarthy, Commercial Director of Inflight Dublin. “We have accomplished quite a lot together over the past 10 years and look forward to this next chapter with excitement. Working with a team that has innovation and passion at its core aligns perfectly with our values, and we remain committed to working closely with the Condor team in the evolution of the IFE product.”

Building upon an already robust relationship, Condor will continue to leverage Inflight Dublin’s end-to-end service offering and collaborate closely to provide passengers a tailored selection of high-quality content. Inflight Dublin’s unique ability to provide everything under one roof will also enable Condor to synergise the onboard experience across the fleet of new and existing aircraft, through content, hardware and software solutions.

The extended partnership reinforces both companies’ shared vision of delivering excellence in inflight entertainment.

About Condor:

As Germany’s most popular leisure airline, Condor has been taking its guests to the world’s most beautiful holiday destinations since 1956 – from Germany and Zurich as well as Basel in Switzerland to around 90 destinations all around the world. Condor operates a fleet of over 50 aircraft, which are maintained by the company’s own maintenance operation, Condor Technik GmbH, according to the highest safety standards at the Frankfurt and Dusseldorf locations.

About Inflight Dublin:

Inflight Dublin is a leading provider of inflight entertainment solutions, offering customisable content, digital advertising, and software services to airlines worldwide. The company has been delivering innovative solutions for over 30 years and has a reputation for excellence in the inflight entertainment industry. For more information visit www.inflightdublin.com.

Inflight Dublin has been providing IFE services to Condor since 2010, ranging from VOD and overhead content to design and marketing support.

When Condor identified the need for additional IFE services, Inflight Dublin was pleased to assist and provide a solution that worked best for the airline and its passengers.

Challenge

What was the requirement identified by Condor?

With new flights being launched to the Caribbean in October 2020, Condor sought a quick turnaround for a cost-effective IFE solution for its B767 aircraft. With the ongoing COVID-19 pandemic, wireless IFE appealed to Condor as a touch-free solution to allow its passengers to continue enjoying IFE on board in the safest way possible.

Solution

How we addressed Condor’s requirements

Inflight Dublin offered Condor a trial of its wireless IFE solution, Everhub™, which was quickly deployed in 4 weeks.

Key Features

• Hardware: Fully certified portable server with hot-swappable batteries and remote syncing and content update capabilities
• Engineering: No STC required. Quick and easy deployment.
• Software: Complementing the portable server, the Everhub™ software platform features a fully customizable GUI tailored to Condor’s brand identity.
• Ancillary Revenue:  Advertising for onboard snacks and duty-free, as well as a SIXT car rentals branded car game were also included to generate ancillary revenue.

• Analytics: Inflight Dublin’s intuitive analytics platform, IFD Insights, was accessible to Condor to monitor survey results, most popular content watched by passengers and advertising performance.
• Content: The content package featured Hollywood blockbusters, TV shows and YouTube content, as well as Games and Publications. Condor’s duty-free onboard magazine ‘bordshop’ also featured in the catalogue.
• Support: Inflight Dublin’s dedicated engineering and account management team were available at every step to assist with the installation and continued maintenance of the solution.

Outcome

The resulting benefits to Condor

Everhub™ enabled Condor’s passengers to safely stream secure, DRM content directly to their devices on board.

The solution had excellent results in terms of passenger satisfaction & ancillary revenue opportunities for Condor.

Following on from a successful trial, Condor continues to utilize Everhub™ on their B767 aircraft with plans to expand the service offering in the near future.

For more information on the Everhub™ free trial, click here.