Tag: content

After a successful temporary deployment on their B767 aircraft, Inflight Dublin has been chosen by Condor, a long-standing client of over 10 years, to provide a full rollout of its Wireless Inflight Entertainment (IFE) solution, Everhub, to cover their entire narrowbody fleet.

From April, Inflight Dublin will expand their wireless IFE solution to cover 35 aircraft including A321, A320 and B757 aircraft. Inflight Dublin’s proven platform is now even more user-friendly as passengers will be able to easily access the web-based app by scanning a QR code on the back of their seat. The content package includes the latest Hollywood movies, TV Box Sets, bespoke Audio Playlists, Life & Culture documentaries and local German content as well as Gladi8tor games.

This latest rollout is part of a broader strategy between Inflight Dublin, Condor, and other key stakeholders to create a seamless passenger experience and expand their retail and revenue generation capabilities.

After a successful year in 2021, we want to share our industry knowledge by interviewing the talented employees who make Inflight Dublin thrive.

Kicking off our first interview of the ‘Sitting Down With’ series with some industry insight and outlook for 2022 is Inflight Dublin’s CEO, John White. 

How did the pandemic continue to affect business throughout 2021? To what extent did you see it recover?

During 2021, Inflight Dublin (IFD) saw increased demand for its products and services as the world started to manage the pandemic better and airline activity increased.

At the beginning of 2021, the continuation of the pandemic dampened expectations in relation to the rate of recovery. However, with the increased rollout of vaccines throughout the world, the industry grew strongly during the northern hemisphere summer and into the latter part of the year. However, with the emergence of the Omicron variant towards the end of year there was a negative impact on demand.

At the year end, despite being in the middle of the Omicron wave, there was increased optimism that 2022 would be the year that we got on top of the Covid crisis and that there will be a strong recovery in business. Having finished 2021 with an increased level of business, we are confident that our business will grow strongly in 2022.

How did Inflight Dublin adapt to the ever-changing environment of the aviation & inflight entertainment industry during the second year of the pandemic?

IFD continued to focus on 3 key areas:

1. Product & service innovation
2. Delivering value to our clients
3. Enhancing our customer service

The pandemic has led airlines to review their businesses and identify new and more efficient ways to operate and deliver services to their customers.

At a very early stage of the pandemic, IFD recognised that there would be a paradigm shift in the industry and that greater levels of innovation, value and customer service would be required. Therefore, we invested in these areas. As well this, we reviewed our own business to ensure that we were optimising the way we operated, as well as ensuring that we were structured in the right way to exploit future growth opportunities.

What were Inflight Dublin’s biggest achievements & developments in 2021?

IFD’s biggest achievements during 2021 were working in partnership with our clients to help them successfully navigate the crisis: I’m delighted to report that none of our clients went out of business and that we didn’t lose any of them.

Moreover, we were delighted to win a number of new airline clients, including Qatar Airways, Ukraine International, Neos and others. We also expanded our partnerships with existing clients with the rollout of IFD’s Everhub Wireless system on Ethiopian Airlines, Sunclass Airlines and Azur Air.

In terms of developments, we invested heavily in our Everhub Wireless IFE solution and delivered a range of benefits, including: lower costs, remote updating of content, payment platform for on board retail, destination services, crew app and enhanced data analytics through our IFD Insights™ tool.

On the Content side of our business, we extended our Content management System (CMS) to further improve our workflow efficiencies and deliver in-depth cycle management and analytics tools to our clients.

Our hard work and success was also recognised through receiving the Top 10 Aviation Solution Provider Award with Aerospace Defense Review.

What is your outlook for 2022? What’s next for Inflight Dublin?

I am very positive about the outlook for 2022. I strongly believe that it will be the year that the world starts to overcome the Covid crisis and that there will be a strong recovery in the airline industry due to the pent-up demand for travel.

At IFD, we are very excited to be moving into a new state-of-the-art facility next month. We have equipped the new space with the very latest technologies and the highest levels of security, and have ensured that there’s enough space to accommodate our significant growth plans.

From a product and service point of view, we will continue to focus on delivering the highest levels of innovation, value and service to our clients. This will include the delivery of a number of new services on our Everhub wireless platform, which will include greater revenue generation opportunities for our clients, lower costs, enhanced flexibility, more in-depth passenger usage data, and increased hardware options. Watch this space!

As we say goodbye to 2021 and begin a new year, we are taking a look back at Inflight Dublin’s exciting developments over the past 12 months. From new partnerships, awards, and new clients for wireless and content services, 2022 is shaping up to be even better.

March

Gladi8tor Gaming Partnership

Inflight Dublin announced its exciting new partnership with innovative inflight games provider, Gladi8tor Gaming, enabling clients to enhance the passenger experience while also generating revenue through game sales and advertising.

April

Korean Air Wireless IFE 

The flag carrier of South Korea, Korean Air, chose Inflight Dublin to provide a 6-month trial of its wireless Inflight Entertainment (IFE) solution, Everhub™.

Wideroe Wireless IFE 

Inflight Dublin was selected by Widerøe to equip their Embraer E2 aircraft with the DO-160G certified Everhub™ Portable wireless server for a 6-month trial.

May

Air Peace Wireless IFE

Air Peace, a valued client for content services for over 4 years, chose to expand their partnership with Inflight Dublin with a trial of the Everhub™ Wireless IFE solution.

June

Sunclass Airlines Content & Wireless IFE

Inflight Dublin was awarded the contract for the provision of content and wireless IFE services by valued client, Sunclass Airlines.

Cabo Verde Wireless IFE

Cabo Verde Airlines chose Inflight Dublin to equip their B757 aircraft with the Everhub™ Wireless IFE solution.

July

Top 10 Aviation Solution Provider Award

Inflight Dublin was included in the 2021 Top 10 Aviation Solution Providers list by Aerospace Defense Review, which has an audience of 87,000+ digital subscribers including top tech decision-makers, engineers and corporate management within airlines.

September

Neos Content Services

Inflight Dublin was awarded the contract for the provision of IFE content services by Italian airline, Neos.

October

ASKY Content & Wireless IFE

ASKY, The Pan African airline, partnered with Inflight Dublin for the provision of content and wireless IFE services on its fleet of Boeing 737s New Generation aircraft.

Qatar iPad Solution

Inflight Dublin was chosen by Qatar Airways, Qatar Executive and Qatar Amiri to provide its Everhub™ iPad solution. The interactive media application is DRM-enabled and includes a fully customizable Graphical User Interface (GUI) that is aligned with Qatar Airways’ illustrious IFE brand – Oryx One.

UIA Wireless IFE

Inflight Dublin was selected by Ukraine International Airlines (UIA) to provide its end-to-end wireless IFE solution, Everhub™. The multi-year deal sees Inflight Dublin initially equipping 15 of UIA’s aircraft with its DO-160G certified Everhub™ portable wireless server.

December

APEX Expo 2021 – Long Beach

Inflight Dublin attended APEX Expo in Long Beach, the first in-person event for the industry in 2 years.

We’re looking forward to meeting everyone face-to-face again in 2022!

Inflight Dublin has been selected by Ukraine International Airlines (UIA) to provide its end-to-end wireless inflight entertainment (IFE) solution, Everhub™.

The multi-year deal sees Inflight Dublin initially equipping 15 of UIA’s aircraft with its DO-160G certified Everhub™ portable wireless server. The Everhub™ software platform will be accessible to UIA’s passengers through Inflight Dublin’s advanced passenger web application. The accompanying content package consists of Hollywood blockbusters, popular TV shows and Inflight Dublin’s revenue-generating games platform, Gladi8tor Gaming. Advertising will also play a key role in creating new revenue streams for UIA.

Underpinning Everhub’s™ engaging services is a bespoke data analytics platform, Insights®, where performance reports will be generated, reviewed and utilised to optimise services moving forward.

Ukraine International Airlines is the flag carrier and largest airline of Ukraine. With its main hub in Kyiv, it operates flights to over 8 domestic and 33 international destinations.

Inflight Dublin has been selected by Qatar Airways, Qatar Executive and Qatar Amiri to provide its Everhub™ iPad solution.

As part of a three year partnership that launched in September 2021, Inflight Dublin is leveraging the software platform from its successful wireless IFE solution, Everhub™. The interactive media application is DRM-enabled and includes a fully customizable Graphical User Interface (GUI) that is aligned with Qatar Airways’ illustrious IFE brand – Oryx One.

Markus Mainka/Shutterstock.com

Inflight Dublin’s CTO, David Miller said “We are delighted to have delivered our innovative pre-loaded iPad solution to Qatar Airways and its Executive fleet. As an extension of our market-leading wireless IFE platform, Everhub™, tight timelines were overcome through the efficient onsite delivery and management of hundreds of devices that are powered by Everhub’s advanced and user-friendly media application. The technical expertise of Inflight Dublin combined with the adaptability of the Everhub™ software ensures a truly tailored and reliable experience for each of our airline partners.”

ASKY, The Pan African airline, partners with Inflight Dublin for the provision of wireless Inflight Entertainment (IFE) and content services on its fleet of Boeing 737s New Generation aircraft.

Commencing this last quarter of 2021, the three-year partnership sees Inflight Dublin providing its wireless IFE solution, Everhub™, across ASKY airlines’ B737 fleet. Inflight Dublin’s market-leading Everhub™ software platform will excite passengers through a range of engaging features. The content catalogue consists of Hollywood movies, popular TV Shows, local African programmes and documentaries, music and games.

ASKY airlines will also be utilizing Inflight Dublin’s bespoke data analytics platform, IFD Insights™, where they will gain access to intuitive performance reports that will support the optimisation and expansion of their IFE service moving forward.

About ASKY:

ASKY, The Pan-African Airline, is a 100% privately owned airline created by regional banking institutions in Africa that includes The ECOWAS Bank for Investment and Development (EBID), The West African Development Bank (BOAD) and ECOBANK Group (ETI) in partnership with Ethiopian Airlines.

ASKY is a commercial company under private law and is managed by experienced African aviation professionals, with Ethiopian airlines as its strategic partner.

ASKY currently operates a fleet of ten aircraft: five (5) Boeing 737-800s and five (5) Boeing 737-700s, serving twenty-five (25) cities in twenty-two (22) countries within Africa.

ASKY’s focus is to develop a strong intra-Africa network that foster regional development, tourism, economic growth and regional integration as a major economic catalyst within the continent with its long-term goal of a sustainable business focused on profitability.

For more information, contact communication@flyasky.com, visit our website www.flyasky.com or our LinkedIn; Twitter Facebook and Instagram pages, @ASKY Airlines

About Inflight Dublin:

Inflight Dublin is a leading global provider of inflight entertainment (IFE) solutions with a 37-year history of supplying airlines with the latest Hollywood and international content, as well as wireless, digital, and design services. Everhub is Inflight Dublin’s touch-free, end-to-end wireless IFE solution consisting of Hardware, Software, Content and Ancillary Services to deliver a “one-stop-shop” for airlines to provide an engaging experience for their passengers, while also generating considerable revenues for the airline. With over 50 clients, including the flag carriers of 15 countries, Inflight Dublin’s content supply business is the market leader in Africa and Scandinavia, while also being dominant across Europe.

For more information, contact jane.boland@inflightdublin.com, visit our website www.inflightdublin.com or our LinkedIn and Twitter, @InflightDublin.

To coincide with Tenet hitting inflight entertainment screens this month, we thought it’d be a nice idea to write a few words about our favourite Christopher Nolan films.

Hope you enjoy, and keep an eye out for more “Inflight Dublin Favourites” – coming your way soon.

Jamie Baker – Audio Services Lead

Prior to the release of Batman Begins in 2005, live-action Batman films had garnered a reputation for being campy, tongue-in-cheek, and often silly representations of the comic book icon and his Gotham City escapades.

The franchise was in dire need of an overhaul, but few people could have expected the dramatic shift in tone once Christopher Nolan took the helm.

Batman Begins is built on foundations of realism and grit. For the first time on the big screen, it tells the origin story of Bruce Wayne, the son of a billionaire who tragically loses his parents to one of the many criminals churned out by the sinister streets of Gotham City.

It takes relatively lesser-known villains from the Batman universe and magnifies them, creating complex characters with interesting motivations and unique relationships with Batman.

But what truly sets Nolan’s film apart from all the Batman films before it is its determination to focus in on Bruce Wayne as a character, adding layers of intrigue to the man behind the mask.

At its core, the film is a character study which follows a broken and brooding man’s search for purpose, fuelled by trauma, rage and an unwavering need for revenge.

While often overshadowed by the incredible narrative and mammoth Heath Ledger performance featured in the sequel, Batman Begins is my favourite Christopher Nolan film because it is the first movie to truly get Batman right.

It set up one of the most memorable and consistently brilliant trilogies in film history, and significantly raised the bar for all superhero movies that followed it.

Rika Argadireja – Metadata Executive

The Christopher Nolan movie I like the most is Interstellar. An epic sci-fi set in a dystopian time in the future when the earth is dying, it follows a group of astronauts who attempt to find a new home for mankind through interstellar travel.

The combination of time relativity adventures, space exploration, exceptional acting (I personally think that Matthew McConaughey’s acting is Oscar-worthy), an unpredictable cameo appearance, and aesthetically pleasing visuals perfectly compliment the story about humanity.

The other thing that I really like about the movie is the ending – I don’t want to say too much but the last five minutes are emotional, tear-jerking, and it made me realise how valuable family and time are.

I can’t recommend it enough, Interstellar is definitely high up on my most favourite movies list!

Conor Regan – Snr. Content Acquisitions Executive

Inception has all the hallmarks we’ve come to expect from a Nolan film: beautiful cinematography; thrilling action; a non-linear narrative; mind-bending visual effects; a pulsating Hans Zimmer score, and ruminations on philosophy and metaphysics.

But for me, one thing in particular gives it an edge over his other work, and that’s how moving it is.

Because if you take away the talk of extractions and projections, what we’re left with is a man, who’s exiled from his family, doing anything it takes to get home. And it’s this simple narrative strand that anchors the movie, and gives it its emotional heft.

Key to the film’s power is Dominick Cobb, Inception‘s brilliant, yet troubled, protagonist.

Like the director’s best characters, he’s a bundle of contradictions, and far from the “good guy” archetype of way too many action flicks. He mightn’t always be likeable, but, as we learn more about his backstory, we come to understand his motivations and empathise with his situation.

The closing scene, in particular, packs a serious emotional gut-punch. Without giving too much away, it’s a rollercoaster of excitement, tension, release, and ambiguity that stays with you long after the credits have rolled.

Inception isn’t just my favourite Nolan, but one of my favourites full stop. An awesome film.

Jane Boland – Marketing Executive

The casting was 10/10 with an outstanding performance from Heath Ledger as the Joker, which for many people carried the entire film. However, Christian Bale brought two great characters to life; the strong crime-fighting Batman and the wealthy yet troubled Bruce Wayne.

Intense action scenes such as the opening bank robbery scene and the car chase/truck flip are iconic still to this day.

I think I need a Batman trilogy movie marathon now!

Tenet will be available for inflight entertainment systems from January 2021. At Inflight Dublin, we pride ourselves on providing the best film, TV, audio and innovative content to our clients – and that includes Christopher Nolan films! If you’d like to learn how we can do the same for your airline, make sure to get in touch; you can contact us here.

All images property of Warner Bros. Entertainment Inc. All rights reserved.

Inflight Dublin has been awarded a 3-year contract for the provision of inflight entertainment (IFE) by long-standing client Ethiopian Airlines Group, the national flag carrier of Ethiopia.

Inflight Dublin has been providing IFE services to Ethiopian Airlines since 2010, ranging from content, wireless software, motion graphics and an interactive microsite.

Inflight Dublin will service Ethiopian Airlines’ entire IFE-enabled fleet with content, including 3 B767 aircraft that utilise Inflight Dublin’s Everhub™ wireless software platform. The content package will feature Hollywood blockbusters, classic movies, TV shows, local content and YouTube videos.

Ethiopian Airlines is the largest airline in Africa, operating a fleet of over 128 aircraft for short, medium, and long-haul flights to 127 international destinations. The airline was also voted ‘Best Airline in Africa’ for the 3^rd consecutive year at the Skytrax 2019 World Airlines Awards.

Inflight Dublin, a leading Inflight Entertainment (IFE) provider, has been awarded the contract to provide the latest IFE content to TUI, the world’s leading tourism group. TUI owns five European airlines and is the ninth largest airline operator in Europe. The TUI airlines fly more than 27 million guests per year to more than 150 destinations worldwide departing from more than 60 airports in eleven European countries. The collaboration with TUI aims to further improve the airline’s passenger experience through innovative content. The new relationship supports TUI’s dedication to elevating passenger experience to new heights.

© 2019 Warner Bros. Ent. All rights reserved.

Inflight Dublin covers licensing, programming and delivery of inflight content for the TUI airlines in the UK, Belgium, the Netherlands and the Nordics. Content includes blockbuster movies, television programmes, eclectic audio selections, and broadcasts in 8 languages (English, German, French, Dutch, Swedish, Norwegian, Danish and Finnish). The new IFE content is available across the fleet of TUI’s Boeing 787 and 767 (in-seat IFE) and the Boeing 737NG (overhead IFE).

© 2019 Twentieth Century Fox Film Corporation. All rights reserved.

Get in touch with us today to find out how Inflight Dublin can help you transform your airlines in-flight entertainment experience by providing the broadest selection of content, a range of design and digital services, and the Everhub wireless IFE solution.

Global provider of inflight entertainment and wireless solutions Inflight Dublin has been awarded Icelandair’s contract for inflight entertainment.

The partnership with Inflight Dublin will significantly improve Icelandair’s passenger experience through an extensive catalogue of fresh content that aligns with the airline’s desire to provide the best entertainment for its customers.  Content will include an inventory of recent Oscar-winning films as well as a large selection of family-favourite classics, along with the choice to view numerous popular comedy and drama television boxsets. The passenger offering will also include a collection of locally produced movies, television shows, audio albums, and audiobooks in native Icelandic.

© 2019 Warner Bros. Ent. All rights reserved.

Operating to over 45 gateways across Europe, the United States, and Canada, Icelandair has over 80 years of experience in making the passenger journey as memorable as the awe-inspiring landscape of Iceland itself.

Icelandair operates frequent flights to Dublin from over 25 airports across Europe, Canada and the U.S. To learn more: https://www.icelandair.com/en-gb/flights/dublin/