Tag: inflight dublin

Dublin, 11 December 2024 — EditShare, the technology leader that enables storytellers to create and manage collaborative workflows at every stage from storyboard to screen, has expanded Inflight Dublin’s storage capacity by adding further high-powered EFS nodes. The new appliances, supplied through EditShare’s channel partner Tyrell, provide an additional half petabyte of capacity to the company’s infrastructure.

Inflight Dublin has been a market leader in providing content for Inflight Entertainment (IFE) for 40 years. Many airlines worldwide now rely on it for packages of movies, television shows and games tailored to the needs of their passengers. EditShare has provided its content library and management facilities since 2011.

“We curate and package everything that is needed for IFE: video, audio, subtitles and metadata,” said Pat Nolan, Director of IT and Information Security for Inflight Dublin. “We need agility to combine content with the right audio and subtitle languages, in the right formats for the IFE equipment on the client’s planes, quickly, accurately and securely.”

Inflight utilizes a tiered content storage strategy to optimize its production and archiving processes. This strategy includes EFS production storage, EFS nearline storage, and long-term archival solutions.

EFS production nodes deliver high-performance storage for fast content creation, EFS nearline storage, serves as an intermediate parking storage solution. Upon project completion and delivery, all content is securely archived using EditShare ARK.

Content flows and access are managed through EditShare FLOW software, which also provides the integration point for Inflight Dublin’s in-house developed software tools for automatically creating deliverables. Embedded in FLOW is EditShare Guardian, for comprehensive analytics and audit trailing, and combined with EditShare’s inherent security, provides assurance to the very high standards demanded by the company’s suppliers, which include major movie and television studios.

“As Infight’s long-term partner, we understand the critical role workflow and security plays in its business and the demanding needs of the airlines it serves,” said Stephen Murnane, Account Manager, Tyrell. “By providing additional EditShare EFS storage, Inflight Dublin can ensure a seamless IFE experience for passengers worldwide.”

“Content is a fundamental part of Inflight Dublin’s operations,” said Tara Montford, Co-Founder and EVP Sales at EditShare. “Its suppliers need to be certain that their intellectual property is protected; its customers need to know that the passengers on their planes will be delighted by the IFE experience, not disappointed or frustrated.”

“EditShare is the core of the operation,” he continued. “It is much more than very reliable storage: the FLOW software provides the functionality Inflight Dublin needs, the interconnectivity for its workflow, and provides the security and traceability to completely protect the media.”RSM for Northern Europe, EditShare. We’re proud to support Tint with an EditShare solution tailored to their needs today and built for future success.”

For more information on EditShare solutions, please click here to get in touch.

About EditShare

EditShare is an Emmy Award-winning technology leader, supporting storytellers through collaborative media workflows across on-premise, cloud and hybrid architectures. It offers scalable storage and collaboration for media businesses and at every stage of the video production process from storyboarding to screening.

The software is inherently open, encouraging workflow collaboration, third-party integrations and content sharing across the entire production chain. Where required, the software is backed by high performance, high availability designed specifically for the demands of media storage, management and delivery. The comprehensive offering covers multi-level content storage for production and post, along with innovative asset and workflow management software, plus specialized and highly valued tools for content review and distribution, the creation of customized and branded pitch reels, and secure preview of high-value pre-release content.

About Tyrell

For 24 years Tyrell has been providing video, audio, graphics and storage solutions to the Irish and UK broadcast, post, production, corporate and education markets. In this time, we have become the leading provider of technology and service solutions both on-premise and in the cloud. Tyrell has an excellent understanding of the fast pace and unique pressures facing the media and entertainment industry; developing solutions for complex workflows. Allowing our clients to concentrate on the creative process and business development. From our two locations we offer a comprehensive range of professional services from consultancy to system design and integration, technical support and maintenance.

www.tyrellcct.com

About Inflight Dublin

Inflight Dublin is a leading provider of Inflight Entertainment and connectivity solutions. With a focus on innovation and quality, we offer a wide range of services including content provision, wireless streaming, and more. Our solutions are designed to enhance the passenger experience, providing airlines with the tools to deliver exceptional Inflight Entertainment.

For more information on Inflight Dublin please visit www.inflightdublin.com

Dublin, Ireland – 29th October 2024: Inflight Dublin, a leading provider of in-flight entertainment (IFE) and wireless streaming solutions, is proud to announce that it has been awarded the contract to supply its innovative Everhub™ wireless IFE solution across Copa Airlines’ Boeing 737 fleet. This significant partnership marks a major milestone in enhancing the passenger experience on Copa Airlines, one of Latin America’s most prestigious carriers.

Inflight Dublin was selected after a considerable testing process and market analysis by Copa Airlines, which is testament to Everhub’s™ capabilities. Utilizing state-of-the-art technology, Everhub™ allows the airline to build an ecosystem of services that passengers can access directly through their personal devices. This ensures a personalized and convenient experience, tailored to the needs and preferences of each passenger.

Copa Airlines will also be deploying the aircraft powered configuration of Everhub, which includes integration with a number of discrete signals from the aircraft to enable more automation and minimise crew interaction (for example automatic playback pause for passenger announcements, fasten seat belt messages and establishing connectivity when on the ground).

Speaking about the new partnership, Philip McCarthy, Commercial Director of Inflight Dublin, said, “We are thrilled to collaborate with Copa Airlines and bring our Everhub™ solution to its 737 fleet. This partnership underlines our commitment to delivering cutting-edge in-flight entertainment solutions that enhance the passenger experience. We look forward to working closely with Copa Airlines to provide their passengers with an unparalleled inflight experience.”

Copa Airlines, headquartered in Panama City, Panama, operates one of the most modern fleets in the region and is renowned for its excellent service and punctuality. By implementing the Everhub™ wireless IFE solution, Copa Airlines aims to further elevate its in-flight offering, providing passengers with high-quality entertainment options and a more enjoyable travel experience.

Diana Mizrachi, Senior Director Customer Experience of Copa Airlines, commented, “At Copa Airlines, we are dedicated to improving the travel experience for our passengers. Partnering with Inflight Dublin to introduce the Everhub™ wireless IFE solution is a testament to our commitment to excellence. We are excited to offer our passengers this enhanced entertainment option, ensuring a more enjoyable and memorable journey.”

The rollout of the Everhub™ wireless IFE solution on Copa Airlines’ Boeing 737 fleet commenced in July 24 with an ambitious schedule to install across a further 60 aircraft by the end of 2025. Inflight Dublin will provide comprehensive support and training throughout the installation to ensure optimal performance of the new system.

About Inflight Dublin

Inflight Dublin is a leading provider of in-flight entertainment solutions and wireless services to the aviation industry. With over 40 years of experience, Inflight Dublin offers a wide range of innovative products and services designed to enhance the passenger experience and drive airline revenue.

About Copa Airlines

Copa Airlines, a subsidiary of Copa Holdings, is a leading airline in passengers and cargo in Latin America. In its 76 years of operation, it has established the Hub of the Americas® in Panama City as the continent’s premier connections center. With a very modern fleet of Boeing 737 aircraft, Copa Airlines serves countries in North, Central, South America, and the Caribbean. The airline consistently achieves top on-time performance results in the continent and among the best in the world. Copa Airlines is a member of the Star Alliance, the world’s most relevant airline network, and offers the ConnectMiles frequent traveller program, allowing accumulation and redemption of miles across more than 25 airlines worldwide. To plan your trip, purchase tickets and manage reservations, use Web Check-in, and find information on travel policies and requirements, please visit www.copa.com.

Dublin, Ireland – October 2, 2024 – Inflight Dublin, a leading provider of in-flight entertainment (IFE) solutions, is pleased to announce the extension of its partnership with MIAT Mongolian Airlines. Building on the success of providing wireless streaming solutions through Everhub, Inflight Dublin will now also deliver comprehensive content services for MIAT’s Panasonic seatback entertainment system, reflecting a significant step forward in a long-standing relationship.

This expansion marks a significant enhancement in MIAT Mongolian Airlines’ in-flight entertainment offerings, providing passengers with a broader range of high-quality content accessible directly from its seatback screens.

“We are delighted to extend our collaboration with MIAT Mongolian Airlines,” said Barry Flynn, COO of Inflight Dublin. “Our initial partnership, focused on wireless streaming across the 737 fleet, which has been immensely successful. We are excited to now bring our extensive content library and industry expertise to MIAT’s wider fleet, further enhancing the in-flight experience for their passengers.”

The extended partnership ensures that MIAT’s passengers will enjoy an enriched flying experience that is consistent across the fleet, with access to the latest movies, TV shows, music, and other engaging content. The diverse content portfolio is meticulously curated to cater to the varied preferences of passengers, enhancing their in-flight experience and satisfaction.

“Partnering with Inflight Dublin to upgrade our seatback entertainment is a significant step forward in our commitment to providing the best possible travel experience for our passengers,” said Tsegmid BALDANDORJ, Head of Service Quality and Standards Department of MIAT Mongolian Airlines. “We are confident that this expanded partnership will offer our passengers a seamless experience onboard, regardless of the aircraft they fly, which will make their journey with us even more enjoyable and rememberable”.

Inflight Dublin has a strong track record of delivering top-tier IFE solutions, with a focus on innovation and customer satisfaction. This extended partnership with MIAT Mongolian Airlines is a testament to Inflight Dublin’s capability to meet the evolving and diverse needs of the airline industry and its passengers.

For more information about Inflight Dublin’s comprehensive range of IFE services, visit our website.

About Inflight Dublin

Inflight Dublin is a leading provider of in-flight entertainment and connectivity solutions. With a focus on innovation and quality, we offer a wide range of services including content provision, wireless streaming, and more. Our solutions are designed to enhance the passenger experience, providing airlines with the tools to deliver exceptional in-flight entertainment.

About MIAT Mongolian Airlines

MIAT Mongolian Airlines is the national airline of Mongolia, offering international and domestic flights. With a commitment to safety, comfort, and quality service, MIAT aims to provide an exceptional travel experience for its passengers.

Dublin, Ireland, 2 November 2023 – Inflight Dublin (IFD), a global leader in inflight entertainment (IFE) and wireless solutions, is partnering with Soft Space to bring an Order to Seat capability to airlines in Asia.

This collaboration entails the integration of Soft Space’s FassPOS payment platform into IFD’s Everhub Wireless IFE solution, with the goal of expanding choices for airlines and elevating the onboard passenger experience. This announcement signifies a valuable asset in IFD’s pursuit of growing its customer base in Asia.

“At IFD, we believe in bringing the optimum selection of technology to an airline to deliver their desired service,” said John White, Inflight Dublin CEO, “Soft Space extends this further with an easy-to-deploy Order to Seat capability, coupled with a comprehensive cloud-hosted inventory and stock management capability.”

“Soft Space is already delivering ground and air-based payment capabilities via FassPOS to a number of airlines in Asia,” said Joel Tay, Soft Space CEO, “Our integration with Everhub will further enrich our in-air offerings, allowing passengers to now order directly from their own devices.”

Soft Space is a leading Fintech-as-a-Service (FaaS) company headquartered in Malaysia. It has revolutionized the payments space with its world-leading softPOS solution and cloud-based settlement systems, now operational in more than 30 countries across the globe. A pioneer in contactless mobile payments, Soft Space allows any mobile device to become a payment terminal for use by retailers, banks, and airlines alike.

The integrated solution is being showcased at the APEX FTE Asia event in Singapore in November 2023.

About Inflight Dublin

Inflight Dublin is a leading provider of inflight entertainment solutions, offering customisable content, digital advertising, and software services to airlines worldwide. The company has been delivering innovative solutions for over 39 years and has a reputation for excellence in the inflight entertainment industry.

Inflight Dublin adds FlightPath3D interactive moving map to its suite of Partner apps to Inflight Dublin’s award-winning Everhub wireless platform. Inflight Dublin will offer FlightPath3D’s product as an option to clients.

The integrated product is already being offered to mutual clients of both companies, in particular airlines that have selected Inflight Dublin’s Everhub wireless platform for their fleet. The first confirmed joint client is Sunclass Airlines.

About Inflight Dublin: IFD is a leading global provider of inflight entertainment solutions for both wireless and seat-back systems. Established in 1984, IFD combines CSP expertise with state-of-the-art hardware and software solutions. With full access to early window Hollywood content, a fully-fledged design department, and one of the most comprehensive end-to-end wireless IFE platforms, Everhub™, IFD caters to each airlines’ tailored needs.

About FlightPath3D: The Aviation Industry’s #1 Map Provider. Run your map with the map software experts, building software that’s integrated with ALL the leading IFE vendors. Any Device. Any Platform. Fast Set-Up. Integrated. Personalized. Selected by more than 70 airlines in just 7 years.

FlightPath3D has designed the most compelling and innovative interactive travel solution for both passengers and airlines. With augmented views and relevant flight information, the inflight journey is captivating. A smart, immersive travel guide and route map enables passengers to explore in-destination experiences and inspires them to discover places to visit and research flights. Through their actions, searches, and map interactions, passengers provide airlines and airports with the knowledge of what interests them most about a location and what future destinations excite them for loyalty and strategic planning.

Betria Interactive LLC (dba FlightPath3D) has the industry’s largest specialized map team providing customized map software, application development, and maintenance. For additional information, please visit http://www.FlightPath3D.com or contact crew@flightpath3d.com.

Inflight Dublin has been selected by MIAT Mongolian Airlines to provide inflight entertainment (IFE) Content and Wireless solutions.

Inflight Dublin will be deploying its Wireless IFE solution, Everhub™, on four of MIAT’s aircraft including three B737’s and one B767. The DO-160G certified hardware will be complemented by the Everhub™ browser-based software which features a Graphical User Interface (GUI) in both Mongolian and English. MIAT will have access to the back-office Control Centre which enables them to manage aspects of the Hardware, Software, and Content offering as well as update their own advertisements.

MIAT will also have access to detailed analytics with IFD Insights and manage Duty Free and Food and Beverage orders through the dedicated Crew App.

Next up in the ‘Sitting Down With’ series is Inflight Dublin’s Metadata Team Lead and expert, Rika Argadireja. She discusses the importance of high-quality metadata in the IFE industry, challenges faced, and predicted trends for the future of IFE metadata. Enjoy!

How much importance is placed upon IFE metadata when it comes to working with airline clients?

Metadata management for inflight entertainment is essential – without good metadata, content may never be chosen to watch! Any data that we put onboard will be seen by the client and most importantly, their passengers, so it is a core selling tool to entice passengers to view the content. At Inflight Dublin, we ensure that any information, synopsis, or images we provide are of the highest quality and are age and culture appropriate based on the airline’s requirements. Furthermore, we do a number of internal quality checks before signing off the metadata to be delivered to the airline.

What are the main challenges the Metadata team faces each cycle and how do you tackle them?

No two days are the same in the metadata department. We face a range of challenges during every update, from managing strict overlapping deadlines during busier months, to having to edit the content images we’re putting onboard so they’re SFW (safe for work). Fortunately, we can rely on our ever-improving time management and task planning, and there’s nothing a little Photoshop magic can’t solve!

Is there any unique processes or methods that IFD uses to ensure the delivery of accurate and timely metadata?

To ensure complete accuracy, we do thorough quality control for every airline client. Once we’ve completed the metadata entry on the integrator’s documents or portals, we would manually check the information we’ve uploaded, make any necessary changes, and double-check again after any corrections have been made. We also work with other internal departments in Inflight Dublin, such as the Account Management department, to do final metadata checks before signing off.

And to deliver metadata in a timely manner, we meticulously record and track all the deadlines we have for the month in our internal system. The Metadata team also work very closely together and keep a constant communication stream open to work as efficiently as possible – in some instances where there are tight deadlines, the team will work collaboratively with tasks so deadlines are always met without any delay.

Do you predict any changes or trends in the future of metadata in terms of what passengers expect or want to see on their seatback screens or personal devices?

Another responsibility of the Metadata team is the managing of our clients’ microsites. These have become even more popular to have as it allows airlines to provide an up-to-date and interactive content catalogue to excite their passengers before their flight and encourage engagement with the system.

The popularity of Wireless Inflight Entertainment systems is also growing rapidly. These require additional Metadata requirements that Inflight Dublin has extensive experience with, particularly with our own wireless IFE system, Everhub. I think passengers are starting to expect multiple ways to view and learn about the content on board, such as they do at home. This will result in more thought going into how the content and metadata is displayed and accessed by passengers to give them the most immersive and enjoyable inflight entertainment experience.

Want to learn more about Inflight Dublin’s services? Get in touch mail@inflightdublin.com

Inflight Dublin has received a Technology Award for its Everhub iPad Solution in the PAX Tech International Awards.

With the ceremony taking place in Hamburg during AIX, Inflight Dublin was on site to accept the award that was chosen by PAX International subscribers over a number of months.

This is another award that Inflight Dublin has won for its Everhub product, after being placed on the Top 10 Aviation Solution Providers list by Aerospace Defense Review in 2021.

The Everhub iPad Solution

The Everhub iPad solution is an extension of Inflight Dublin’s reputable Wireless IFE solution which leverages the robust infrastructure to deliver content remotely to a server anywhere in the world. As well as this, the flexible Everhub software has been future-proofed as it can easily be configured to any IFE system, including iPads. The Everhub iPad solution is an innovative way for airlines to provide additional inflight entertainment options on board, with passengers having access to pre-loaded content chosen by the airline on the latest generation iPad devices.

Inflight Dublin’s cloud-based CDS (Content Delivery System) uses AWS and the latest technology and has been developed and fine-tuned over the years to continually enhance the content delivery process. To further support this product, Inflight Dublin developed a native app version of the distinguished passenger application to host the content on iPad devices. As with all Wireless IFE clients, the airline can have this native app fully customized to reflect their brand and layout preferences. The sync and charge station also has the capability to charge and update up to 32 iPad devices simultaneously, making the turnaround time in between flights swift and efficient.

The Benefits

• Content delivery efficiencies – Content is quickly and seamlessly delivered remotely to the server anywhere in the world, allowing airlines to load content and get it on board in the quickest turnaround time.
• Dynamic IFE offering – Inflight Dublin uses the latest generation of iPads for the ultimate content-viewing experience. It gives airlines and passengers additional ways to enjoy IFE on board as well as traditional seatback screens and Wireless streaming to passengers’ own devices.
• Seamlessly blends and aligns with the airline’s other IFE systems – Inflight Dublin can customize the native app to the finest detail required by the airline so that all IFE systems are synergized under the one brand.
• Cost-savings – Airlines save time and money due to reducing the delivery of drives and other physical items, as all content delivery is done over the cloud.

Flying with: Qatar Airways Group

Initially being chosen to supply the Everhub iPad Solution to Qatar Executive, the project was expanded to service Qatar Airways and Qatar Amiri Flight after a successful initial rollout.

Inflight Dublin initially delivered over 200 pre-loaded iPads to the three airlines in the Qatar Airways Group in September 2021, and this has later grown to 500+. The interactive media application features a Graphical User Interface (GUI) that is designed to replicate Qatar Airways’ illustrious IFE brand, Oryx One, making it a truly immersive and brand-aligned experience. The pre-loaded iPads are available to Qatar Airways Business Class passengers on selected flights as well as on Qatar Executive and Qatar Amiri Flight.

Inflight Dublin has been selected by Drukair Royal Bhutan Airlines, the flag carrier of the Kingdom of Bhutan, to provide its end-to-end wireless Inflight Entertainment (IFE) solution, Everhub™.

As part of a 5-year partnership, Inflight Dublin will initially be equipping three of Drukair’s A319 and A320 aircraft with its Everhub™ Wireless IFE solution. Consisting of Hardware, Software and Content, Drukair’s passengers will have access to a wide range of content including Hollywood Blockbusters, Local Movies, TV shows, Audio, and frequently updated Newspapers and Magazines.

The GUI is available in the local Dzongkha language to make the platform even more accessible and user-friendly to Drukair’s passengers. An interactive catalogue of retail and food and beverage products will be available for passengers to place orders directly from their own devices. This will integrate with Inflight Dublin’s innovative Crew App which Drukair will be utilizing to manage and fulfil orders on board.

“This partnership with Drukair further extends Inflight Dublin’s stance in the Asian market as we continue to successfully partner with many reputable airlines in the region. The versatility of the Everhub solution is gaining the attention of airlines that need a full end-to-end IFE and retail capability and we look forward to delivering this and provide an engaging digital experience to Drukair and their passengers.” – John White, Inflight Dublin’s CEO.

After a successful trial, Inflight Dublin has been chosen by Wideroe to provide a full rollout of its Wireless Inflight Entertainment (IFE) solution, Everhub™, as part of a 3-year deal.

From May 2022, Inflight Dublin will expand Everhub to cover a fleet of 15 aircraft made up of Bombardier Q400’s and Embraer E2’s. The content package includes the latest Hollywood movies, TV Shows and Gladi8tor games. Wideroe will also have access to IFD Insights with reports detailing the performance of the Hardware, Software and Content offering on board.

As part of the expansion, Inflight Dublin has partnered with Global Onboard Partners to generate revenue for Wideroe through the promotion of destination services. “We are excited to be working with Wideroe and Inflight Dublin to bring all the destinations to life for Wideroe passengers on the Everhub solution. Wideroe Destination Explorer provides passengers with the opportunity to explore all destinations, win rewards, and receive special offers, while paying Wideroe ancillary revenue at 3-5x more than previous programs.” – Kirk Adams, Global Onboard Partners’ CEO.

“We are delighted to see another trial of Everhub turn into a full rollout. The integration with GOP will also be a great addition to Wideroe’s IFE offering. This is just one of many exciting integrations that Inflight Dublin will be introducing on Wideroe’s Everhub platform – adding a passenger-engaging and revenue-generating service on top of an already successful streaming platform.” – Barry Flynn, Inflight Dublin’s CCO.